We save customers money, pure and simple. Your business can save by switching your phones to an IP-based solution - this upgrade has proven time and again to provide unbeatable efficiencies. By leveraging our cutting edge technology, you can save up to 50% versus PRI technology, and our Phonebooth product brings an additional 20-45% cost reduction.
We are committed to excellent customer service. Over 90% of all Bandwidth.com customers renew their service at the end of their contract, due in no small part to the outstanding care that our Customer Service Professionals provide on a daily basis. We take service very seriously and continually look for ways to improve your experience with our staff.
We have the ability to power service to 99.5% of US business addresses in the lower 48 states and have local and long distance service to every major metropolitan area in the United States and most tier 2, 3, and 4 markets. We also have service to Canada.
Bandwidth.com understands the mission-critical nature of the quality of your voice calls, and so we built our own, purpose-built voice network that reaches 99.5% of the U.S. Our network was designed from the ground up with voice traffic in mind, and it is powered by trusted Sonus technology. We power the new telephony sales initiatives of trusted names like Microsoft, Dell and Mitel as well as 3,500 other business customers across the nation.
Bandwidth.com's network also features automatic failover and geo-redundancy, which routes your call through another point of presence if the nearest facility is down for any reason. That means your calls get through, and your customers can reach you at the most critical of times.
Bandwidth.com has been in business since 1999, employs more than 180 people and is revenue positive. We were one of only nine companies to make the INC 500 ranking of top growing businesses three years in a row (2006, 2007, 2008). The list also ranked us as the 4th fastest growing privately held company in the United States for the period of 2003 to 2007.
Choosing Bandwidth.com to power your voice, data and managed network services means simplifying your life - consolidate your telecom services to one reliable provider today! Switching to us also means you always know who to contact in case something isn't perfect.
Your business is growing, and Bandwidth.com is ready to scale with your calling needs, because our digital voice lines can be turned up in days, not weeks. If you select an internet circuit from us, we can help you upgrade it and take the hassle out of dealing with that process as well.
If you buy from Bandwidth.com, you will get a taste of what it's like to work here - our Customer Service Professionals love the working environment. Triangle Business Journal confirmed that fact when they ranked us this year as one of the Best Places to Work in the region.
Bandwidth.com internally developed our online portal, my.bandwidth.com, which gives customers access to our Installation Tracker, access to trouble ticketing, information about your Customer Service Professional (including his/her superior), and more.
