Chris Moody, 03/10/10

Phonebooth Free featured on Mashable.com

Christina Warren from Mashable posted a great article on Phonebooth Free as an Alternative to Google Voice for Small Businesses. We now offer the perfect solution for small businesses, freelancers and independent professionals:

“Phonebooth Free is, from what I can find, the only free VoIP-based phone system that will give you a local number with up to five extensions, offer call forwarding to multiple sources, voicemail with transcription, and the ability to let users connect with you from the web (like the Google Voice widget) for free.”

To read the full article, please visit Mashable’s Phonebooth Free: An Alternative to Google Voice for Small Businesses.

Chris Moody, 03/10/10

Phonebooth Free featured on TechJournal South

TechJournal South posted a nice article about our new Phonebooth Free for Small Businesses. Phonebooth Free provides the perfect business solution for small businesses and independent professionals who need a flexible phone system that fits their flexible work life:

“Phonebooth Free comes with Contact Us Plus, a dynamic, clickable widget that businesses can install on their “Contact Us” page. Additionally, Bandwidth.com announced the general availability of Phonebooth On-demand, a full-featured, phone system that comes with unlimited local and long-distance minutes, 24×7 business class support and support for HD office phones for $20 per month per user.”

To read the full article, please visit TechJournal South’s Bandwidth.com offers Phonebooth Free to Small Businesses.

Chris Moody, 03/10/10

Phonebooth Free featured on ReadWriteWeb

Frederic Lardinois from ReadWriteWeb posted a great article on Phonebooth Free as an Google Voice Alternative for Startups and Small Businesses. Phonebooth Free provides the nationwide phone system your current business needs and offers the ability to adapt with your changing needs as your company grows and expands:

“Starting today, Phonebooth will offer a free service geared towards individuals. The company also announced the general availability of its $20/month/user option, which offers a fully featured phone system in the cloud. One of the advantages of using Phonebooth over similar services like Google Voice or Grasshopper is that the company allows users to upgrade their phone system over time. Once your company outgrows Phonebooth’s basic plan, you can easily switch to a higher-end phone system (Phonebooth on Demand) with hardware IP-based phones.”

To read the full article, please visit ReadWriteWeb’s Phonebooth Launches Free Google Voice Alternative for Startups and Small Businesses.

Chris Moody, 03/10/10

Phonebooth Free featured on VentureBeat

Anthony Ha from VentureBeat posted good article about how Bandwidth.com’s Free Phone System Helps Your Business Sound Professional. Our newest offering, Phonebooth Free, provides free business phone systems to help small businesses and independent professionals sound more professional:

“It’s normal for a startup nowadays to use personal cell phones for all calls. But there are probably many companies that would rather not, either to appear professional or protect their privacy. That’s where Phonebooth Free comes in. Think of it as either an office phone system for a virtual office, or as a version of Google Voice that’s designed for businesses rather than a single user.”

To read the full article, please visit VentureBeat’s Bandwidth.com’s Free Phone System Helps Your Business Sound Professional.

Chris Moody, 03/05/10

What is missing from unified communications?

The goal of unified communications is to break barriers.  Is that really happening with your business phone system?funnel

The concept is that multiple inputs (see image to the right) are streamlined / unified to provide a better and more comprehensive phone or voice experience.

What is missing from your business phone system?

  • Are your voicemails transcribed and emailed or texted to you? Is that easy to share online?
  • Are your auto-attendants shown on your website to make it easier to get in touch with you?
  • Are your emails click-to-call capable for tracking phone metrics?
  • Do you have an easy to use web portal for administration and management?
  • Do you have Find Me, Follow Me to allow folks to reach you out of the office?
  • Can you pick up your phone and say who you’d like to call?

Obviously, we feel that we have solutions to many of these problems, but that isn’t the reason for this post.

We strongly believe in getting in touch with our market, our customers and our potential customers to try to match our solutions with true, identifiable needs.

Which leads us to ask… what is missing from unified communications?

Brandon Smith, 02/23/10

Step Into Your Phonebooth … Setup Has Never Been Easier!

The latest release now lets you step into your Phonebooth by using what we call “The Stepper,” our latest effort to bring to you a powerful, hosted phone system in the cloud with a simple, beautiful user interface.

Our goal? Help new customers get their first, hosted phone system up and running in minutes.

Our solution? Provide a step by step tutorial of the Phonebooth OnDemand interface.

But we added a twist. The tutorial isn’t just a static demonstration of your Phonebooth’s capabilities. No. It is a live, interactive tutorial of the actual interface. With intelligence, to boot. As you step through the features, you actually create your first users, groups, shared spaces, and auto attendants.

Live. In real time. With tips and tricks.

And it is repeatable.

From the dashboard, you can now “step into” any tutorial the Stepper offers. You know, if you forget how to do something when you hire that new office assistant that helps you do that blah blah blah.

Oh, did “from the dashboard” make you scrunch your brow? Yep. There’s a new dashboard. It helps you view a snapshot of your account. How many users are you paying for? Shared spaces? Check. And check. How many groups, conferences, and auto attendants have I set up? There, too.

The dashboard is available as the first screen when you log in. To get back to it, there is a “Help” link at the top of every page.

And this is how we intend to orient you on new features. Log in. Dashboard features new “steppers” that guide you through what’s new with your Phonebooth.

Phonebooth can do a lot. Complex call flows can be set up to fit your business’ needs. Our goal is to provide the power in the easiest way possible. So, don’t feel overwhelmed. Step into your Phonebooth today with the Stepper.


Visit Phonebooth.com.

phonebooth, 02/01/10

Building a Community…One Picture at a Time

@Phonebooth here.pb-rml

For the folks in Raleigh that attend social media, marketing or networking events, you may have run into me recently (literally).  As I am a growing brand and I anticipate making a big splash this year, I like being involved.

Most recently, you may have seen me at the Raleigh MediaLeaders event hosted by The Hive (@busybeecafe - 1/26) or at NCTA (1/29).  Although I’m not the most agile person in the world, I try to make it out as much as possible and even ventured up two flights of stairs this past Monday (and won the limbo contest with the door).

I have a lot to offer and look forward to adding value to your business.  Be on the lookout so we can get a picture together.  This may seem small, but it actually helps me meet people with similar interests, wants and needs and that isn’t ignored.  If a product has my name on it, it has to meet customer needs.

To learn more about me, visit Phonebooth.net or follow me on Twitter - @phonebooth. MORE ->

Chris Moody, 01/20/10

Bandwidth.com at ITEXPO and the Launch of SIPSTATION.com

The ITEXPO kicked off today and Bandwidth.com is in the building.  We will have a presence at the SIP Trunk Summit, so be sure to say hello.

To track the IT EXPO in real-time, follow the #ITEXPO hashtag on Twitter.

Bandwidth’s own Sean Rivers is pictured here discussing “The Service Provider Perspective.”

sipstation

Today also marks the launch of www.sipstation.com - making SIP trunks available with a few clicks.  If you need SIP trunks, this is the place for you.

Chris Moody, 01/15/10

A high quality phone experience and the sound of silence

pb_silence1

Have you ever had a true high quality voice experience?  Before I joined the Bandwidth team, I hadn’t.  I have an HDTV and understand the vast difference between HD and non-HD video, but with voice I’m only used to my mobile phone and landlines.

The first week I used Phonebooth OnDemand, I thought I was experiencing a bit of a call delay.  I’d pick up the phone and hear nothing (or crickets if you prefer).  At first, this was met with an awkward silence or me saying, “Are you there?”  After a few calls, I realized there wasn’t an issue.

The silence was clarity.

I have a Polycom HDvoice phone as my device and, combined with Phonebooth, the voice quality is incredible.  It led me to the realization that every other phone experience I’ve had was of inferior quality.  It is similar to the difference between HD and non-HD television (if you’ve ever compared non-HD “black” to HD-quality black on a quality HDTV, you’ll know what I mean).

We are all used to the background hiss of silence on mobile and even landlines - but don’t let the lack of background noise of HD voice quality scare you.  That’s just the sound of quality.

Chris Moody, 01/13/10

Bandwidth Buzz - A One Stop Shop for Customer References

If you are thinking about adding a Bandwidth offering to your business and want to hear what customers have to say, we’ve got you covered.

We’ve compiled tons of letters from happy customers that can be found all over the walls in our office.  We haven’t done a great job of putting them all online…until now.

Visit www.BandwidthBuzz.com to read what customers are saying about us.  We’ll continue to add new references.  Thank you to all of our customers!