A high quality phone experience and the sound of silence
Have you ever had a true high quality voice experience? Before I joined the Bandwidth team, I hadn’t. I have an HDTV and understand the vast difference between HD and non-HD video, but with voice I’m only used to my mobile phone and landlines.
The first week I used Phonebooth OnDemand, I thought I was experiencing a bit of a call delay. I’d pick up the phone and hear nothing (or crickets if you prefer). At first, this was met with an awkward silence or me saying, “Are you there?” After a few calls, I realized there wasn’t an issue.
The silence was clarity.
I have a Polycom HDvoice phone as my device and, combined with Phonebooth, the voice quality is incredible. It led me to the realization that every other phone experience I’ve had was of inferior quality. It is similar to the difference between HD and non-HD television (if you’ve ever compared non-HD “black” to HD-quality black on a quality HDTV, you’ll know what I mean).
We are all used to the background hiss of silence on mobile and even landlines - but don’t let the lack of background noise of HD voice quality scare you. That’s just the sound of quality.
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