Bandwidth Buzz - A One Stop Shop for Customer References
If you are thinking about adding a Bandwidth offering to your business and want to hear what customers have to say, we’ve got you covered.
We’ve compiled tons of letters from happy customers that can be found all over the walls in our office. We haven’t done a great job of putting them all online…until now.
Visit www.BandwidthBuzz.com to read what customers are saying about us. We’ll continue to add new references. Thank you to all of our customers!
How @bandwidth listens to customers on Twitter
Jeffrey L. Cohen posted a nice writeup of how @Bandwidth uses Twitter to monitor and reach out to customers. Through a team effort from multiple departments including Marketing and Customer Service, customers are provided with a better experience.
“…Social media outlets, and especially Twitter, have become a communications tool for customers to reach out to their vendors. It has become publicly acceptable to complain online about your experiences. And make sure to use the proper Twitter account in your complaint. Sometimes it is venting to feel better, while other times it is done to warn others about the experience. But from the vendor side of things, this is some of the most important listening that you do.
The following example comes Bandwidth.com, a business phone and data provider in Cary, North Carolina…”
Santore tells a Story: Brent the Numbers guy
In February of 2005, Brent Pentecost walked into the doors of Bandwidth.com, not knowing that in just a few months he would be Operations Manager, Numbers. MORE ->
Santore tells a story: Customer Care
Hi, my name is Maria Santore, and I’d like to tell you a bit about our Customer Care.
My first day at Bandwidth.com was an interesting one - I was fresh out of college looking to start my career and I had no idea that I was joining a company that would introduce me to a whole new world. MORE ->
