What is missing from unified communications?
The goal of unified communications is to break barriers. Is that really happening with your business phone system?
The concept is that multiple inputs (see image to the right) are streamlined / unified to provide a better and more comprehensive phone or voice experience.
What is missing from your business phone system?
- Are your voicemails transcribed and emailed or texted to you? Is that easy to share online?
- Are your auto-attendants shown on your website to make it easier to get in touch with you?
- Are your emails click-to-call capable for tracking phone metrics?
- Do you have an easy to use web portal for administration and management?
- Do you have Find Me, Follow Me to allow folks to reach you out of the office?
- Can you pick up your phone and say who you’d like to call?
Obviously, we feel that we have solutions to many of these problems, but that isn’t the reason for this post.
We strongly believe in getting in touch with our market, our customers and our potential customers to try to match our solutions with true, identifiable needs.
Which leads us to ask… what is missing from unified communications?
MIT Technology Review: Voice as an App
An excerpt from Erica Naone’s article on MIT Technology Review today…
“A new Internet protocol (IP) voice network was launched this week by Bandwidth.com of Cary, NC. The company hopes to attract businesses interested in advanced features, such as the ability to make one phone number ring several phones, but who don’t want to pay for all the old phone infrastructure. It already has one very big customer: Google Voice.”
HD Voice? HD VoIP? Wideband Telephony is here. Oh my!
What’s that? You can hear me now? Good.
So you might not have actually ever heard of Wideband Telephony, but surely you’ve heard about it. MORE ->
4 Steps to Successful VoIP Deployment
You know your business needs VoIP - what next? One obvious answer would be choosing the right VoIP provider - but there are some precautions that you can take in the planning phase that will allow you to avoid the most common mistakes. Here are a few of the best tips for implementing VoIP. MORE ->
Picking the Right Phone System
At Bandwidth, we work with both large and small companies, and consequently, we interoperate or work with phone systems of various size and capability. If you are a business looking to replace or implement a new phone system, I’d like to share three aspects of telecom buying I’ve observed in my career that lead me to make recommendations which could help you make a better decision for your business. MORE ->
