Privacy Policy

Protecting your identity

1. Bandwidth.com sincerely appreciates your expectation of privacy. We adhere strictly to The CAN-SPAM Act: Requirements for Commercial Emailers. More information can be found on this law at the following link:

CPNI (Customer Proprietary Network Information) Protections

1. Bandwidth.com is committed to maintaining the privacy of its customers. In addition to protecting your personal information as outlined in Bandwidth.com's Privacy Policy, we are obliged to give additional protections to certain information about how you use your services. However, that information can help us customize and improve services we offer you.

2. In this document, we describe what information we protect and how we protect it:

Download CPNI Protections Document (pdf document, 38 kb)

General Privacy Policy

1. Bandwidth.com hereby agrees to hold in confidence, and not to reproduce, distribute, disclose on-line, transmit, or transfer, directly or indirectly, in any form, by any means, or for any purpose, to any persons, either the company, contact or personal identification information included with your request for quotes from our telecom partners without your express consent.

Exceptions

1. We will forward your information only to our telecom partners for their quote generation.

2. In addition, in order to measure how we are doing and to better understand how we can improve our product offerings, we or one of our service providers or certified strategic partners may contact you by telephone or email and solicit your participation in research. All third parties will be entered into a nondisclosure contract and be bonded where applicable.

3. If you become our customer, we may send you updates on important information about our company and services.

How can I Give You Feedback or Contact You?

1. Email us at info@bandwidth.com. Please note that messages become our property and, unless you direct otherwise, may be used by us for promotional purposes.

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