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by Tammy Whyte
A key benefit of the migration to a business VoIP platform is unified messaging. The easiest way to define unified messaging for VoIP is to show its key feature, turning voice mail into e-mail. This feature allows a business VoIP user to scan quickly through voice mail in Outlook upon the return to the office from a vacation or business trip. It also allows for the play, fast foward and rewind of the voice mail from within the graphical inteface of a web browser, and finally, the business VoIP user can forward the voice mail .wav files from their e-mail client to any e-mail address of their choosing.
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