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by Caroline Caples
Business VoIP users often are driven to make the move to a VoIP platform because of the functionality that allows them to determine how they are reached (and by whom). This principal feature of VoIP is best illustrated with an example. Think of a real estate agent that is approaching the end of a month. This agent wants to be reached at all times by the several clients who might be able to transact, but doesn't want to be as reachable for others. Find Me/Follow Me allows the agent to program her business VoIP portal with the names and numbers of different groups, with instructions on which phones to ring (if any, as some may go direct to voice mail) and how often. Find Me/Follow Me has already proven itself as a profit-generating feature for many industries.
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