Predictive Dialer

From Bandipedia

Database Systems Corp. provides a complete line of Computer Telephony services and products including several series of call center predictive dialing phone systems.

The PACER and WIZARD phone systems are state-of-the-art predictive dialers that handle inbound and outbound phone calls for small to large call centers. The PACER predictive dialer supports digital phone lines while the WIZARD phone system is our entry level analog predictive dialer.

Calls are either initiated by the phone system or accepted from the outside and distributed in an intelligent fashion to your service agents using ACD systems. Developed with industry standard components (Dialogic, Intel, and Windows), the PACER phone system has features and functions that can only be found in large scale PBXâ€™s, but at a fraction of the cost.

1 Other Products and Services
2 Call Center Reports
3 Contact Database Systems Corp.
4 See Also

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Other Products and Services

Database Systems Corp. offers a wide range of computer telephony integration products and services for businesses and call centers. The following are just a few of these products:

ACD System - Automatic Call Distribution and ACD Software
Interactive Voice Response - Interactive voice response solutions
Computer Telephony Software - CTI Software and Phone Systems
IVR Software - Interactive voice response development software
IVR Systems - PACER and WIZARD phone systems with IVR features
Hosted IVR - IVR outsourcing services
Voice broadcasting - Message broadcasting systems
Voice broadcast services - Manage calling campaigns online

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Call Center Reports

DSC offers complete online reporting with its products and services. The following call reports demonstrate the reporting capability provided by Database Systems Corp.

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