Voice broadcast services
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Database Systems Corp. Voice Broadcast Services
Database Systems Corp. provides Voice broadcasting solutions including voice broadcast services. Voice broadcasting is a Computer Telephony technology that sends pre-recorded phone messages to large groups of call recipients at once.
Voice Broadcast Service Features
DSC voice broadcast services include the following options and features:
- Broadcast different messages to individuals versus answering machines
- Remote database access with XML pull
- Call transfer to live agents with intelligent call routing
- Remote call transfer through dial out
- Timeout features and call control options
- Computer generated phone calls for alerts
- Automatic event notifications such as system failures
- Single message broadcast using XML push
- Customized touchphone responses
- Database access and update
- Text-To-Speech data conversions
- Email notification of call results or voicemail
- Touchphone response control for both parties
- Bulk message blast with low flat rates
- Comprehensive online reporting and call management
- Professional Voice Over Talent for onhold messages
Voice Broadcasting Systems
A voice broadcast system uses analog, digital phone lines, as well as VOIP. Companies can contact employees and customers instantaneously. Cities and towns can likewise be notified of disasters or events by emergency response centers.
Our voice broadcast system can place one call or millions of calls. A Pre-recorded message can be played to either an individual answering the phone or to an answering machine. Messages can be simply a warning to individuals informing them of emergency alerts, community events, upcoming appointments, or simply sales promotions.
A different message can be designated for an answering machine versus an individual. Simple to complex scripts can be developed for touchphone response. Calls can be directed to operators that are standing by or can be transferred to outside third parties.
Online Voice Broadcasting Registration
DSC offers an online registration capability that allows non-profit organizations such as churches and schools to register for voice broadcasting services on the internet. Commercial organizations can likewise use this online service to register for our voice broadcasting services. This voice broadcast registration form provides savings over normal commercial fees.
Voice broadcasting and CARE (Call Reassurance)
Database Systems Corp. provides a communication calling program called CARE (Call Reassurance) which utilizes voice broadcasting and IVR technology. Details of this program can be found on the Telephone Reassurance wiki page.
Database Systems Corp. Products and Services
- IVR Interactive voice response
- IVR Software - IVR software development tools
- ACD - Automatic Call Distribution
- ACD Software - Call routing utility
- IVR Systems - PACER and WIZARD IVR phone systems
- Hosted IVR - Interactive Voice Response outsourcing services
Contact Database Systems Corp.
Contact DSC at (602) 265-5968 or use the following Contact Form.
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