What is Considered Acceptable Latency for a VoIP Network?

From Bandipedia

Traditional analog systems that business has used for over 100 years has a normal latency of 45 milliseconds (Ms). Considering that an analog call is the benchmark by which VoIP is graded, 75 Ms of latency is acceptable. Most VoIP deployments are by savvy IT buyers who consider VoIP to be a toll by-pass or value-adding application which grants a certain amount of reduced quality to achieve a higher goal of costs savings or more robust feature set. Given the trade off, an acceptable conversation for business grade communication can be achieved in the 60 to 80 Ms range. There is a cut-off where by users will not tolerate the VoIP call. This occurs with 100+ ms latency.

Retrieved from "http://wiki.bandwidth.com/wiki/article/What_is_Considered_Acceptable_Latency_for_a_VoIP_Network%3F"




What do you think about this page?

Comments are appreciated and assist in building this site.

We welcome comments, question, and suggestions in the following manner:
1. Click here to leave a comment.
2. Send an e-mail to wiki@bandwidth.com
3. Call 919-297-1069 and record your comments