Choose how to connect to 911
Provide your organization with the 911 access it needs.
E911 stands for enhanced 911.
It’s a system used in North America that ensures when you call 911, your precise location (down to your desk, if you’re in an office) is shared with 911 dispatchers. This means public safety can get to you as quickly as possible.
Any incoming 911 call is routed to a PSAP, or a Public Safety Answer Point. There are thousands of PSAPs across the country. A dispatcher working at a PSAP answers your call and receives your exact location through the E911 software. Then, emergency services are sent your way.
E911 services are required for all interconnected VoIP service providers. The FCC requires this for the safety of VoIP users.
Our E911 guide goes more in-depth on these requirements.
There’s no question that setting up E911 solutions can be difficult – that’s why we’re here. It’s hard to work around the ever-changing laws and regulations, but Bandwidth’s experts make it simple and can answer any questions you have.