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Application-to-person (A2P) messaging

Business Communications
Made More Personal

Try the messaging APIs

Don’t talk at your customers, start a conversation WITH them

Now more than ever, customers want to engage with your business via SMS. While short codes allow you to send messages to them, they typically limit your customers from doing more than providing simple, pre-scripted “yes” or “no” responses. With Bandwidth’s A2P Messaging you can utilize the toll-free numbers you already have to send more effective messages to all of your customers in a more personal way. This unique approach allows you to engage with your customers and provide them a way to seamlessly transition between SMS and voice calls as the situation calls for, all from a unified number.

Short code vs toll-free SMS

Want more information?

Download our Quick Guide on short codes vs toll-free SMS.

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Get started faster without all the hassles

Whether you’re a business or an individual, we all hate having to wait for things. With Bandwidth’s A2P Messaging, waiting is a thing of the past. While short codes can take weeks (or even months) to get set up, Bandwidth’s toll-free messaging gets rid of all the red tape and allows you to provision numbers within seconds, so you can get started immediately.

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Laptop Manage Numbers

Use the numbers you already have, without porting them over

You’re already using toll-free numbers to communicate with your customers, but with A2P Messaging from Bandwidth you can easily add SMS and MMS functionality to your existing toll-free numbers (even ones that you don’t have with us) to send messages to your customers from the same number they already know to call you on, eliminating confusion and saving you time and money provisioning new numbers specifically for messaging.

Supporting you every step of the way

We know you don’t want to need our help, but that doesn’t mean we aren’t here for you anyway. Bandwidth’s 24x7 on-site network operations team is here to ensure that you never have to handle an issue alone - whether it’s ensuring you can interface with us (we support API and SMPP interfaces) or finding out why your messages aren’t being delivered, Bandwidth is committed to supporting your business and messaging needs.

What can you do with Bandwidth A2P Messaging?

Support Notifications

My power is out on 425 Adams Street. When do you expect it to be back?


Crews are in your area now. We anticipate that power will be restored by 5pm EST this evening

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Sales Interactions

What 2017 SUVs do you have available?


We have several on the lot - I’ll send you a few photos

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Appointment Reminders

You have an appointment with Dr. Miller on Tuesday, June 16 at 10am. Reply “Yes” to confirm. Can’t make it? Reply “No” and our office will follow up with you directly.

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Travel Alerts

Your Skyway Airlines Flight #4356, scheduled for Thursday, August 6 at 2pm is DELAYED until 2:35pm.

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Looking to do more with Bandwidth’s messaging API? Check out all the use cases

Starting a conversation with your customers has never been easier

Start your free trial or talk to one of our A2P/toll-free messaging experts today!