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Announcing the Bandwidth Learning Lab

Chase Greiser
Chase Greiser
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UPDATE: The Bandwidth Learning Lab is now available to everyone! Read more to get the down low on the new Bandwidth Learning Lab and self-guided training.

In 2019 we’re making strides to improve the support experience at Bandwidth. You may have seen this in the way we launched enhancements to the Bandwidth Support Center in January.

We want our customers to get the most out of their Bandwidth experience and to make it as easy as possible for them to learn how to manage and use their account. So at the end of March, we will start to release a tool in our Dashboard called the Bandwidth Learning Lab. This will be the go-to hub for self-guided training content and support.

We’ve built a library of step-by-step guides that can train and guide you through key tasks in the Bandwidth Dashboard. Additionally, we’ve made it easier to connect with our support teams.

The Bandwidth Learning Lab provides you with…

We’re so excited to bring you self-guided training content…

We’ve gotten tons of requests asking for more self-service learning tools and we’re so pleased to bring them to you where you need them, in the Bandwidth Dashboard. The Bandwidth Learning Lab makes your job easier. It’s a consultative guide, and it’s there for you before and after hours. It also means you don’t always have to submit a ticket or pick up the phone, allowing you to answer your own questions on your own time.

If you’re curious about something, you can check it out. If you have a quick question, you can search it easily. Our resources are now at your fingertips and, as always, the minute you want to talk to a human, we have our team of experts standing by.

So Happy Learning! We hope you enjoy using the new Bandwidth Learning Lab.

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