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Location

Raleigh

Department

IT

Enterprise System Administrator (NetSuite)

Who We Are:

Bandwidth lives for innovation! Our technology powers brands like Google, Microsoft, GoDaddy, Arlo, Netgear, Zoom, Rover and more of the most exciting leaders in technology. Our intelligent voice, messaging, 9-1-1 access, and phone number services— all backed by Bandwidth’s own nationwide, all-IP voice network—allow us to power the way people communicate, connect, and do business.

At Bandwidth, your music matters when you are part of the BAND.  We celebrate differences and encourage BANDmates to be their authentic selves.  #jointheband

What We Are Looking For:

Are you excited about the position and its responsibilities, but not sure if you’re 100% qualified? Do you feel you can work to help us crush the mission? If you answered ‘yes’ to both of these questions, we encourage you to apply! You won’t want to miss the opportunity to be a part of the BAND.

The Enterprise System Administrator (Netsuite) work focuses on support, configuration, and enhancement of an Enterprise application that is integrated with business processes/data and IT infrastructure (i.e., an “application system”).  This includes systems such as NetSuite, Salesforce, Workday, and Zendesk. Problems faced are difficult and sometimes complex.

What You’ll Do:

  • Building, developing and extending application tables/forms/reports
  • Developing system processes and flows based on new or existing business processes
  • Integrating software, developing external interfaces, and maintaining technical documentation
  • Implementing small-medium sized projects with limited oversight from supervisor
  • Providing Tier 2 support to end-users and analysts
  • Responsible for maintaining requisite compliance certifications such as SOX/ISO, etc.
  • Troubleshooting and resolving testing issues

What You Need:

  • Bachelor’s Degree
  • 3+ years Administration or Implementation Consultant experience in reference system
  • Knowledge of System Administration, Searching/Reporting, Workflow Building, and Best Practices 
  • Ability to works independently with limited supervision. Self-starter with high attention to detail.

The Whole Person Promise: 

We make a “Whole Person” promise to our team.  You can have both meaningful work PLUS a full life at Bandwidth.  We focus on accomplishing our mission as “whole people.” That means we take care of our people—in body, mind, and spirit. 

  • Health: We pay 100% for benefits coverage including Medical, Dental, Vision, Prescription, Life, and Disability.  Generous paid time off (PTO) policy including paid parental leave, EAP and 401K match.
  • Fitness: 90-minute fitness lunch with a paid gym membership for workouts. On-site cardio gym, locker room/showers, classes, and sponsored sports and leagues.  Nutritionist and personal trainer on-site.
  • Volunteer: We have a program dedicated to providing volunteer opportunities to employees, BandwidthCares.

 

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