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Location

Raleigh

Department

Product

Product Analyst (Messaging)

Who We Are:

Bandwidth lives for innovation! Our technology powers brands like Google, Microsoft, GoDaddy, Arlo, Netgear, Zoom, Rover and more of the most exciting leaders in technology. Our intelligent voice, messaging, 9-1-1 access, and phone number services— all backed by Bandwidth’s own nationwide, all-IP voice network—allow us to power the way people communicate, connect, and do business.

At Bandwidth, your music matters when you are part of the BAND.  We celebrate differences and encourage BANDmates to be their authentic selves.  #jointheband

What We Are Looking For:

Bandwidth is seeking a passionate and hardworking Product Analyst (Messaging) to join our new Messaging Product Operations team to help reach compliance, scale and growth needs. The Product Analyst I will support the Messaging Product Operations team, internal teams as well as our most valued customers. Our goal is to create value and build partnerships within Bandwidth and beyond. We are a growing, detail oriented, efficient and proactive team. Our next teammate will need to be curious, intuitive, and a problem solver with an analytical mind.

Product Operations is a core competency of any successful delivery organization that sits within the Product organization, centered on building confidence and trust with our customers and partners through focused efforts around process efficiency and measured & managed continuous improvements initiatives.  The Product Operations organization acts as the connective tissue between product development and operational teams to ensure we are building the right way and bringing our teams and customers along for the journey.

What You Need:

If you’re our person, you probably look like this: 

  • Act like a detective; quickly determine what you need to know and where to go to find the answers
  • Love cultivating communication between varying audiences of experts + non-experts alike
  • Have worked on a project or a team in a lead capacity whether that was stage managing a theater production or managing a robotics team
  • Enjoy being the organizer of a group or event
  • Are curious about everything and ask a lot of questions
  • Are clear writers and clear communicators
  • Are receptive to feedback and show willingness to act on it
  • Approach problem solving in a logical manner
  • Recent grad or plans to graduate in December 2021 or May 2022
  • Committed attention to detail and a need to document everything
  • Genuine curiosity about technology
  • Passion for finding the best ways to organize and communicate information
  • Ability to prioritize work across multiple competing projects
  • Extraordinary ability to quickly read and synthesize large documents and clients (in person and in writing)

Bonus Points:

Wow, it’d be really great if also: 

  • Knowledge of Agile development methods
  • Published writing
  • Multi-platform project experience
  • In-depth technical knowledge
  • Real passion for mobile and tech

Are you excited about the position and its responsibilities, but not sure if you’re 100% qualified? Do you feel you can work to help us crush the mission? If you answered ‘yes’ to both of these questions, we encourage you to apply! You won’t want to miss the opportunity to be a part of the BAND.

The Whole Person Promise: 

We make a “Whole Person” promise to our team.  You can have both meaningful work PLUS a full life at Bandwidth.  We focus on accomplishing our mission as “whole people.” That means we take care of our people—in body, mind, and spirit. 

  • Health: We pay 100% for benefits coverage including Medical, Dental, Vision, Prescription, Life, and Disability.  Generous paid time off (PTO) policy including paid parental leave, EAP and 401K match.
  • Fitness: 90-minute fitness lunch with a paid gym membership for workouts. On-site cardio gym, locker room/showers, classes, and sponsored sports and leagues.  Nutritionist and personal trainer on-site.
  • Volunteer: We have a program dedicated to providing volunteer opportunities to employees, BandwidthCares.

 

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