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Product Pricing Manager

Who We Are:

Bandwidth (NASDAQ: BAND) is a global communications software company that helps enterprises connect people around the world with cloud-ready voice, messaging and emergency services. Backed by a network reaching 60+ countries covering 90 percent of global GDP, companies like Cisco, Google, Microsoft, RingCentral, Uber and Zoom use Bandwidth’s APIs to easily embed communications into software and applications. Bandwidth has more than 20 years in the technology space and was the first Communications Platform-as-a-Service (CPaaS) provider to offer a robust selection of APIs built around our own global network. Our award-winning support teams help businesses around the world solve complex communications challenges every day.

At Bandwidth, your music matters when you are part of the BAND.  We celebrate differences and encourage BANDmates to be their authentic selves.  #jointheband

What We Are Looking For:

The Product Pricing Manager will report to the Director of International pricing and is responsible for day-to-day pricing decisions, financial deal structuring of proposals and the administration of the automated tools used to submit, review and approve all pricing and margin related customer quoting for the Bandwidth Sales Team. This individual will have experience working in a SaaS environment and with exceptional vendor/cost management skills. This role will work closely with the other Deal Review teams (Risk Assessment and Contracts Admin) to review deals holistically and determine logical pricing strategies based on all elements of a prospective customer’s asks and use case

What You’ll Do:

  • Administer the Deal Desk pricing approval process and work with different teams to improve communication and speed during the pre-sales process.
  • Ability to understand and use different systems and platforms
  • Understanding of Routing is desirable
  • Intermediate to advanced understanding of voice communications and SAAS environment- particularly around prices and contract negotiations.
  • Possess a deep understanding of Bandwidth products, financial metrics and ability to work collaboratively across Product and sales teams to structure deals in a competitive, transparent, and unique manner.
  • Must be focused around ‘making the complex simple” and striving to improve existing systems and process.
  • Serve as an internal subject matter expert at Bandwidth on quoting strategy for prospective customers and provide consultative advice to sales reps as they form pricing and deal proposal strategies.
  • Support the needs and overall goals of the Business Operations team by analyzing and reporting on customer trends and identify areas of risk by using tools to monitor data and customer habits.
  • Perform financial evaluation to assess pricing action effectiveness.
  • Foster relationships with key cross-functional teams and educate them on the Deal Desk pricing process.
  • Assist in Reviewing the performance of existing pricing agreements to identify opportunities for enhancing current and future performance.

What You Need:

  • Educated to Bachelor’s degree level in a commercially/IT focussed disipline or have extensive experience in a commercial/financial Role looking at prices and cost across multiple data sets/vendors.
  • Minimum 3-5 years of pricing analysis and financial modelling .
  • Highly proficient in, Excel/SQL/Access.
  • Ability to use Data to make business decisions
  • Understanding of Voice communications and how Inbound/Outbound calls function is a must
  • Expert understanding on how pricing analysis and pricing actions relate to the overall revenue and business operations.
  • Understand correlation between price action and customer behaviour
  • Proven record of working collaboratively with teams to achieve a common goal by navigating various internal organizations.
  • Ability to focus and complete tasks using strong verbal and written communications skills.

The Whole Person Promise: 

At Bandwidth, we’re pretty proud of our corporate culture, which is rooted in our “Whole Person Promise.” We promise all employees that they can have meaningful work AND a full life, and we provide a work environment geared toward enriching your body, mind, and spirit. How do we do that? Well…

  • Work Laptop & Mobile phone with a competitive subscription plan, and an internet allowance to support the costs of the Internet at home
  • We contribute 8% of monthly gross salary into your private pension
  • Health & Travel insurance, with extensive coverage and a simple claim process
  • Extensive employee assistance resources, offering advice, and support on a range of issues including childcare & eldercare research, debt & budgeting, and work-related issues
  •  Cycle to work scheme and an onsite gym
  • 24 days annual leave per year and 1 additional day every 3 years
  • Time-Off Embargo. When you take time off (of any kind!) you’re embargoed from working. Bandmates and managers are not allowed to interrupt your time-off – not even with email
  • Additional time-off can be earned throughout the year through volunteer hours and Bandwidth challenges
  •  “Mahalo moments” program grants additional time off for life’s most important moments like graduations, buying a first home, getting married, wedding anniversaries (every five years), and the birth of a grandchild
  • 90-Minute Workout Lunches and unlimited virtual meetings with our very own nutritionist


Are you excited about the position and its responsibilities, but not sure if you’re 100% qualified? Do you feel you can work to help us crush the mission? If you answered ‘yes’ to both of these questions, we encourage you to apply! You won’t want to miss the opportunity to be a part of the BAND.


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