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People Services

Senior Facilities Manager

Who We Are:

Bandwidth (NASDAQ: BAND) is a global communications software company that helps enterprises connect people around the world with cloud-ready voice, messaging and emergency services. Backed by a network reaching 60+ countries covering 90 percent of global GDP, companies like Cisco, Google, Microsoft, RingCentral, Uber and Zoom use Bandwidth’s APIs to easily embed communications into software and applications. Bandwidth has more than 20 years in the technology space and was the first Communications Platform-as-a-Service (CPaaS) provider to offer a robust selection of APIs built around our own global network. Our award-winning support teams help businesses around the world solve complex communications challenges every day.

At Bandwidth, your music matters when you are part of the BAND.  We celebrate differences and encourage BANDmates to be their authentic selves.  #jointheband

What We Are Looking For:

This role is a strategic leader on the Real Estate and Facilities Team who will partner closely with the Director of Facilities.  The purpose of this position is to raise the standard of excellence for office facilities outside of the Global Headquarters in Raleigh.  This person will build and manage the Global Facilities Team as well as oversee vendor relationships including construction and real estate leases.

What You’ll Do:

  • Build and assemble a new global team responsible for day to day facility operations for all offices outside of Raleigh
  • Create strategic systems and processes for the office services team
  • Lead and oversee renovation and construction projects in partnership with the Dir of Facilities and other key stakeholders
  • Train and manage internal Office Services team members in multiple offices
  • Evaluate, negotiate, and manage vendor contracts for facilities services
  • Evaluate, negotiate, and manage lease contracts in multiple regions up to $2M per year for a single office
  • Develop and maintain multi-office facilities budget in partnership with the Director of Facilities
  • Plan for future growth of offices in partnership with the Director of Facilities
  • Travel to offices to assess conditions on the ground, strategize, and implement adjustments as needed

What You Need:

  • 10+ years experience in Corporate Facility Management or a related field. 
  • Multi-office management experience required.
  • Manage multiple offices in multiple regions or countries
  • Lease negotiation & management
  • Vendor/3rd party contract negotiation & management
  • Construction & renovation project management
  • Space/Capacity planning
  • Asset management and equipment replacement cycles
  • Great written and verbal communication skills
  • Managing and coaching to improve team performance and individual team member development
  • Ability to read and understand construction drawings, specifications, and contracts
  • Highly organized and attentive to details
  • Develop, manage, and maintain complex budgets

The Whole Person Promise: 

At Bandwidth, we’re pretty proud of our corporate culture, which is rooted in our “Whole Person Promise.” We promise all employees that they can have meaningful work AND a full life, and we provide a work environment geared toward enriching your body, mind, and spirit. How do we do that? Well…

  • Work Laptop & Mobile phone with a competitive subscription plan, and an internet allowance to support the costs of the Internet at home
  • We contribute 5% of monthly gross salary into your private pension
  • Health & Travel insurance, with extensive coverage and a simple claim process
  • Extensive employee assistance resources, offering advice, and support on a range of issues including childcare & eldercare research, debt & budgeting, and work-related issues
  • Commute to work scheme. Allows you to make huge savings on the cost of Rail and Dublin City Bus (monthly or annual) tickets by deducting the amount directly from your gross salary, saving you between 28.5% and 52%, depending on ticket type and your tax band
  •  Cycle to work scheme 
  • 24 days annual leave per year and 1 additional day every 3 years
  • Time-Off Embargo. When you take time off (of any kind!) you’re embargoed from working. Bandmates and managers are not allowed to interrupt your time-off – not even with email
  • Additional time-off can be earned throughout the year through volunteer hours and Bandwidth challenges
  •  “Mahalo moments” program grants additional time off for life’s most important moments like graduations, buying a first home, getting married, wedding anniversaries (every five years), and the birth of a grandchild
  • 90-Minute Workout Lunches and unlimited virtual meetings with our very own nutritionist


Are you excited about the position and its responsibilities, but not sure if you’re 100% qualified? Do you feel you can work to help us crush the mission? If you answered ‘yes’ to both of these questions, we encourage you to apply! You won’t want to miss the opportunity to be a part of the BAND.


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