"We love our Bandwidth team. The support that we receive is unparalleled."
Shalet Johnson
Manager, Porting and Shipping, Weave
Customer Story

Weave connects their customers by unifying their communications with Bandwidth

Weave, a communication platform catering to small and medium-sized businesses, is all about simplifying and enriching the customer journey. They use voice and text to keep businesses closely connected with their customers, offering a user-friendly experience and making the switch to modern VoIP technology effortless. Weave’s standout feature allows businesses to access their practice management software remotely, adding a layer of convenience to daily operations. The platform’s reliability, with a 99.9% uptime, is attributed to the support they receive from Bandwidth.

In the words of Weave “We have a 99.9% uptime, which we do, and that’s in large part thanks to bandwidth, knowing that your services are going to be reliable.” Weave’s story showcases the power of Bandwidth’s support and communication solutions, making it easier for businesses to navigate an ever-changing landscape.

Weave is a communications platform for small and medium businesses that automates important customer touchpoints through voice and text. They help businesses move to VoIP elevating customer engagement and the visibility they have in their practice management software.

Industry: Healthcare
Company size: 800+