9Line

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Peace of mind emergency systems for the enterprise

9Line, a Cisco specialist, is designed for enterprises using Cisco phone systems. With capabilities for all Cisco product lines, 9Line supports real-time dynamic insertion of compliant and validated address information.

Bandwidth’s nationwide emergency services network and 9Line’s precise, detailed location information helps emergency responders to be on-time and on target during an emergency. 

9Line Solutions

9Line for Cisco Emergency Responder (CER) 

• DID pooling offers a return on investment by eliminating the costs for direct-inward-dial numbers required by ERL/ELIN-based service offerings.
• By user pricing allows organizations to be granular with ERL/ELIN’s and NO per device charges.
• Remote users can update their location without additional software or licensing purchases.
• Validate dispatchable civic address in real-time to maintain compliance with federal regulations.

9Line for Cisco Unified Communications Manager (CUCM) 

• Remote users can update their location without additional software or licensing.
• DID pooling offers a return on investment by eliminating the costs for direct-inward-dial numbers.
• Support for Wi-Fi connected Jabber and Cisco IP Phone clients along with tracking phones by IP subnet or switchport on Cisco & non-Cisco switches is included.
• Alert recipients can receive notifications of an emergency call via SMS, email, browser-based desktop notifications, and alerts within the 9Line portal.
• Quickly and easily verify call information with simple call history searches.

9Line for BroadWorks (BWKS)

• Support for any physical or softphone device registered to BroadWorks.
• Compatible with release 23 or greater. 
• Pure cloud solution eliminates the need for an on-premises gateway and leverages existing emergency call type routing. 
• Complete regulatory compliance includes stamping calls with valid call-back numbers.

9Line: Peace of mind emergency systems for the enterprise