Solve regulatory challenges and simplify telecom migrations with a single provider
Duet® for Microsoft Teams is the only complete solution for Direct Routing and E911 available direct from a carrier. Using software-driven SIP, Duet enables enterprises to migrate their telecom to Teams with less hassle. And, with dynamic E911 location routing, enterprises are able to comply with new and evolving regulatory requirements—all while saving money and resources by pooling usage across users.
Solve for E911
Recent federal regulations like Kari’s Law and RAY BAUM’s Act make capturing precise location information at call time critical for your organization. At the same time, increasingly remote, distributed, and mobile workforces make moving your on-prem equipment to a cloud-based platform like Teams much more complex. Duet solves these challenges by leveraging dynamic location capabilities within Microsoft Teams to identify a user’s location at the time of the call, then natively routing those 911 calls across our secure, highly-reliable, nationwide network to solve compliance concerns—and more importantly, ensure employee safety.
Get better Direct Routing
Today, Microsoft Teams customers get the power of Bandwidth’s cloud-native carrier network through Microsoft Calling Plans. But if your organization is considering Direct Routing, Bandwidth’s Duet for Microsoft Teams gives you greater control and value by helping you decouple your telephony. You get the advantages of working directly with a carrier, including fail-over control, call forwarding, and real time re-routes, all on the Teams platform.