Release notes

With this enhancement you can now manage your Emergency Services Notifications using the 911 Access Dashboard APIs.

To use this feature you’ll need to be contracted/enabled for the Notification service. If you’d like to use this feature and are not contracted for it please reach out to your Account Manager.

We’ve updated our user management emails to provide you with a fully self-service experience to create and manage user credentials. These emails will clearly guide you through the proper actions to take in order to log into the Bandwidth Dashboard & reset your password as-needed.

You can now make voice calls to endpoints by specifying a SIP URI address.

For example you can now make calls to endpoints as follows: The destination to call (must be an E.164 formatted number (e.g. +15555551212) or a SIP URI (e.g. sip:[email protected]).

To use this feature you’ll need to be contracted/enabled for the CALL-TO-SIPURI SKU. If you’d like to use this feature and are not contracted for it please reach out to your Account Manager.

We’ve made an enhancement that allows you to track the movement of your phone numbers between your Sub-accounts and Locations as an order using the Move Phone Number functionality in the Bandwidth Dashboard or via the API.

This enhancement gives you access to a new POST /accounts /{accountId}/moveTns endpoint complete with all of the standard methods and features of a phone number order, including:

• Asynchronous execution
• Detailed GET order status and information
• Detailed GET order history

We listened to your feedback and are happy to announce that your statement Billing Detail Records (BDRs) will now be available on the same day that you receive your invoice. This change is effective beginning with your December 7th, 2020 invoice.

Check out how to download your voice Billing Detail Records (BDRs) and Message Detail Records (MDRs) for more information.

We’ve updated the Applications page to now support the ability to send messaging events to separate endpoints. One for inbound messages and another for status (outbound) messages.

With this update you can:

• Configure separate callback URLs for inbound messages and status (outbound) callback events
• Set status (outbound) callback as optional
• Select which status (outbound) callback events you receive

Existing applications will continue to work as they currently do. If you’d like to take advantage of these Messaging Callback configuration options, visit the Applications page in the Bandwidth Dashboard to update.

Based on your feedback, we are happy to announce the ability to consecutively search for numbers is now available in the Bandwidth Dashboard—with a maximum amount of 100 telephone numbers per search. For more information, check out our support center articles on how to be a good steward of consecutive phone number ordering and how do I search and order consecutive phone numbers.

We have added a TLS/SRTP (Transport Layer Security and Secure Real-Time Transport Protocol) functionality that provides you with the ability to send and receive encrypted voice calls between your network infrastructure and Bandwidth. This feature adds a layer of security to calls for voice applications that require it. To enable it, please contact your Account Manager.

BW Porting and Fall-out Management services now update status and desired due dates (DDD) for customers whenever a DDD changes or the port needs to be resubmitted.

Bandwidth adds fourth STIR/SHAKEN interoperability milestone with Sprint (now part of T-Mobile).

We are excited to be able to announce this joint effort in combating illegal robocalling! Bandwidth is currently focused on building out solutions that will help elevate attestation for our customers’ valid and legitimate use cases.

You do not need to take any action to enjoy this benefit!

You can now access real-time message data in the Bandwidth Dashboard under the Insights Tab or via the Get Messages API! This tool allows you to search and investigate the real-time status of your message logs. Use Messaging Insights for monitoring, testing, and troubleshooting the performance of your messages. You can find and filter messages by:

• Message ID
• Date
• Status
• Error Code
• To and/or From Number, and more!

We enabled all administrators and non-administrators who have the Reporting role. If you’re an administrator, you can grant users access by enabling the Messaging Insights role on their user profile.

We have added a new field called Passcode in the Full Phone Number Details Report that allows you to quickly see which phone numbers are passcode enabled as part of the Port Out Passcode feature.

We have launched an updated version of the Bandwidth Dashboard UI. The new experience offers streamlined user workflows, consistent terminology, easier scrolling and navigation, and improved accessibility.

The Bandwidth Dashboard now offers porting automation for U.S. off-net ports.

This update includes:

• Real-time status notifications for U.S.off-net port orders
• Flexible activation times! Trigger ports on your own or set an auto-activation time (between 6am – 11pm)
• Off-net ported numbers provisioning in real-time

We’ve added new fields to our Message Detail Records! You can now find Carrier Name (for instance, “Verizon”, “AT&T”, “T-Mobile”, “Sprint”) and Location ID (the Location field represented in the Bandwidth Dashboard) in your Message Detail Records (MDRs).

These fields provide more detail to understand which carrier the message was sent to and which of your locations the message was associated with so you have better insight into your messaging traffic.

Bandwidth now supports Delivery Receipts (DLRs) on MMS and group messages. With this update customers can enjoy a more complete view of their messaging delivery success.

Learn more about this change:

MM4 Users:

• Error codes
• MMS Delivery Receipts

V2 API Users:

• Error codes
• MMS Delivery Receipts

Bandwidth’s Direct Link Service has been expanded with direct connections to our virtual circuits via Megaport and Equinix Cloud Exchange. Dedicated connections like these provide additional security, reliability and performance. If you are a Megaport or Equinix Cloud Exchange user, you can get started by ordering the Bandwidth virtual circuit in the provider portal.

Bandwidth adds a third major carrier service provider, Comcast, to our list of interop partners for STIR/SHAKEN!

Comcast is an acknowledged leader in the area of STIR/SHAKEN and we are excited to be able to announce this joint effort in combating illegal robocalling. 

Thanks to this and existing interop agreements with major carriers, Bandwidth is currently signing more than 4 billion calls each month on behalf of our customers. You do not need to take any action to enjoy this benefit!

We’ve enhanced the Bandwidth Dashboard with the following off-net porting updates:

• Trigger off-net ports on your own, or set an auto-activation time
• Provision off-net ported numbers in real-time
• Receive real-time status notifications for US off-net port orders

Porting off-net numbers is now easier, faster, and more flexible. Maximize efficiency and time savings! 

The Bandwidth Voice API has been updated to include the ability to make conference calls. With the new feature you can create conference calls with up to 20 participants. There is also a new bridge verb that allows additional call manipulation flexibility for two party calls.

These features enable innovative use cases like call or agent whisper, custom bridging, and forwarding. Learn how to use the new conference API!