Articles

Bandwidth’s Network Services

Providing the building blocks to free you from the constraints of traditional telecoms

Our nationwide all-IP network, automation tools, single source capabilities, and customer focused staff help you take costs out of telecom operations and put them back into your business.

New value, unlocked

We extend the reach of VoIP providers’ services, help TDM-based providers make the move to IP, and power leading mobile and Internet brands all while helping customers meet their 911 obligations. We constantly challenge the status quo to free value from a century-old industry that has locked it away.

Easily integrate voice, 911 and messaging into your expansion plans

Make our nationwide network your own; weave our automation tools into your operations so that you can launch new products, expand into new markets, and recognize new sources of revenue fast.

Customer focused

We pride ourselves on hiring people who share in our vision of reimagining telecom through automation. Equally important is our laser focus on hiring people who care about doing what’s right, both for our customers and for the communities where we live. These people, who care deeply about your success, are behind every product we sell and API we create.

A nationwide, API-driven, all-IP network

With Bandwidth you automate as much, or as little, of your back-end telecom infrastructure as you need to with porting, 911 provisioning, number management, and APIs. Bandwidth’s telecom services are built on one of the most advanced IP networks in the country.

• Nationwide network – if there is a market you care about, chances are it’s on net.
• 100% all IP endpoints – you get the power of IP for every number we have in service.
• Single-source for Voice, 911, Messaging – decrease operational complexity and streamline vendor management.
• Tens of millions of numbers in service – you gain the market clout of one of the largest network operators in the country.

Voice Products

Our Origination products cover the markets you need so your customers can benefit from high quality service, with less external dependencies and more competitive pricing.

• Separate signaling and audio facilities for reliability & flexibility.
• Seamless integration with our E911 and Messaging products.
• CNAM, Directory Listing, and LIDB.
• 24 x 7 Network Operation Centers (NOC).
• Unrivaled customer support.
• Multiple pricing models to meet your specific needs, including more accurate 6-second billing to ensure your business only pays for the time you actually use.
• User-friendly browser-based portals and API access for all administrative operations.

Our customers now use our Toll-Free products for everything from customer support and tracking, to click-to-call applications. Your Bandwidth toll-free calls can be up and running as quickly as you can update a webpage.

• Low flat rate and LATA/OCN offers.
• Support of vanity numbers.
• Provision in minutes with APIs and web tools.
• 24 x 7 Network Operation Centers (NOC).
• Multiple pricing models (Flat rate, LATA/OCN) to meet your specific needs.

Messaging

With Bandwidth Messaging, you can seamlessly provision non-wireless phone numbers to send and receive SMS and MMS. Instantly enable messaging for your voice application, call-center solution, or subscriber device from any phone number in our network.

• SMS and MMS for non-wireless telephone numbers.
• Instant provisioning for SMS and MMS with voice services.
• Interconnection to most mobile networks.
• Support of both SIP or SMPP.
• Full geographic redundancy of all network elements.
• 24 x 7 Network Operation Centers (NOC).

911 Products

Bandwidth E911 Call Routing enables your subscribers to call 911 whether they’re static, nomadic or mobile – from both Bandwidth-provided phone numbers and numbers from other voice providers. We’re automated so you can provision and recognize revenue fast.

• Nationwide coverage.
• Dynamic address validation against multiple sources.
• 98% address acceptance.
• Single platform for immediate subscriber registration to 911 call routing.
• FCC/CRTC compliant.
• Bulk upload capability.
• Branded end user portal.
• Provisioning API.
• 24 x 7 Network Operation Centers (NOC).

With Bandwidth’s ALI Service, you can upload ALI records into the appropriate 911 database using our dynamic front-end address validation tool yielding an average 99% first pass validation success rate.

• 99% average address acceptance on first submission.
• Bulk upload and project management.
• Flexible record management including Web Portal, API and FTP for easy subscriber registration, moves, adds and changes.
• Batch registrations for any size conversions.
• Complete LEC ALI record management.
• Private Switch ALI (psALI) management capability.
• Custom reporting available.
• Full compliance with all regulatory agency requirements.
• 24 x 7 Network Operation Centers (NOC).