How to compose your contact center across telephony, CCaaS, AI…
Enterprises moving to UCaaS and CCaaS solutions are struggling to migrate communications to the cloud without losing critical features or control over their spending.
The Bring Your Own Carrier (BYOC) model gives IT departments new opportunities to build best-of-breed cloud solutions with the right platforms and technologies — all while mitigating some of the migration complexities.
But what exactly does a cloud migration with BYOC look like? And what should enterprises consider before taking the leap?