Research Report

IDC – Selecting the Right API Provider is Critical to Create High-Quality User Experience for Real-Time Communications

Communications APIs have made building business-grade voice and texting apps easier than ever before. But if the communications APIs don’t provide the quality you need, your business can suffer.

What you’ll learn

• Why communications quality is key to customer experience
• The different types of communications API platforms on the market
• What factors you should consider when selecting the right API provider for your business