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Research Reports

IDC – Selecting the Right API Provider is Critical to Create High-Quality User Experience for Real-Time Communications

Communications APIs have made building business-grade voice and texting apps easier than ever before. But if the communications APIs don’t provide the quality you need, your business can suffer.

What you’ll learn

  • Why communications quality is key to customer experience
  • The different types of communications API platforms on the market
  • What factors you should consider when selecting the right API provider for your business