Research Reports

IDC MarketScape 2021: Bandwidth is a Leader in Worldwide CPaaS—Again!

IDC reviewed the companies in the CPaaS space for their 2021 MarketScape, and for the second consecutive time, Bandwidth was named as a Leader. This year, they highlighted Bandwidth’s global footprint to deliver an expanded API portfolio.

Over the last few years, the CPaaS (communications platform as a service) industry has exploded, and 2020’s rapid shift to remote work and cloud communications drove new evolution and demand. Call center integration, omni-channel communications, and APIs that allow software to communicate in new ways are just a few of the ways CPaaS companies are changing how companies communicate.

What you’ll learn

Learn how Bandwidth compares to the rest of the CPaaS market and how our products uniquely position us to serve enterprises who need superior quality and reliability.