Contact center migration masterclass: Your cloud future is here, and evolving

You’ll Learn:
  • Solve unique challenges and help you save on costs
  • How E911 regulations will impact your enterprise over the next 13 months
  • The implications of connecting call information from your CCaaS into third-party apps
  • Dynamic/nomadic E911 options that can help you meet RAY BAUM’s Act requirements for remote and hybrid workers (including Microsoft Teams, Zoom Phone, and more)

By now, enterprises of all sizes recognize the value of moving to the cloud. However, all the benefits of a migration can come at a high price if you aren’t prepared to overcome telecom complexities like E911 regulations, call flow integration challenges as you connect your CCaaS to third-party apps, unexpected fees, and more.

Whether you’re an enterprise professional or a service provider supporting enterprise customers, Bandwidth’s experts will help you grapple with both of these complex and often misunderstood topics. You’ll gain insights into the solutions that can help you meet these challenges in 2021 and beyond.