Moving to VoIP? Don’t let 9-1-1 hold you back!

If you’re unfamiliar (like most of us!) with how 9-1-1 technology works behind the scenes, it’s not as simple as one might think to turn a simple three digit call into a life-saving experience.

Moving your voice services to the cloud introduces challenges to dialing 9-1-1 — multiple locations, building, suite or office locations on a campus, and the increased mobility that comes with having a phone that’s not tied to traditional wiring are just a few things that complicate 9-1-1 when moving to VoIP.

Cloud-based VoIP requires 9-1-1 planning–identifying your challenges and how to address them, is the first step to ensuring that emergency services arrive when, and where, they’re needed.

What We Cover:

  • Implications you may experience when moving to the cloud
  • Where to begin and what to do when moving to VoIP–How to seamlessly integrate E9-1-1 with your voice platform
  • The differences between dialing from VoIP and Unified Communications systems
  • Dynamic Location Routing and managing multiple locations
  • 9-1-1 Considerations for nomadic VoIP applications
  • Multi-Line Telephone Systems (MLTS) Compliance

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Additional Resources

Webinar

Make 9-1-1 Work With Your Cloud Strategy

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Webinar →

Webinar

Next Generation 9-1-1 – What Every Service Provider Needs to Know

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Webinar

Build a Virtual Call Center in 10 Minutes or Less

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Fact Sheet

Contact Centers: Connect to your Customers

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Fact Sheet →

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