
Getting 911 right: How to ensure compliance, minimize risk, an…
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If you’re unfamiliar (like most of us!) with how 911 technology works behind the scenes, it’s not as simple as one might think to turn a simple three digit call into a life-saving experience. Moving your voice services to the cloud introduces challenges to dialing 911 — multiple locations, building, suite or office locations on a campus, and the increased mobility that comes with having a phone that’s not tied to traditional wiring are just a few things that complicate 911 when moving to VoIP. Cloud-based VoIP requires 911 planning–identifying your challenges and how to address them, is the first step to ensuring that emergency services arrive when, and where, they’re needed.