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Work smarter, not harder: How to configure telephony for Microsoft Teams and Genesys and more

Getting individual UC or contact center platforms to the cloud is step one—but once you’re there, how can you get the most value out of your investments? As an IT leader, you need to consider your entire cloud communications ecosystem, not just siloed solutions. The way you configure each individual application and platform has a domino effect on your entire comms stack. 

Find out how the Fortune 500 are managing their entire comms stacks, getting the most out of each migration, and leveraging the industry’s leading UCaaS and CCaaS platforms together to create a best-of-breed, composable environment for communications modernization and reinvention. 

In this webinar, you’ll learn about: 

  • Simplifying your communications migrations, number management, and more
  • Bringing EX and CX together for composable comms
  • Planning for business continuity and disaster recovery

Lauren Brockman: General Manager, Unified Communications – Bandwidth

Lauren leads New Product Development for Voice Services at Bandwidth. She focuses on bringing new, software driven IP communications solutions that transform the customer experience and challenge the way we think about communications today. Lauren is 25 year veteran of the telecom industry and has worked in new product development, product management, finance, corporate restructuring and M&A for a variety of communications companies before joining Bandwidth in 2017.

Mark Greene: Product Manager – Bandwidth

Mark is a 15 year veteran in the software industry and has worked in applications development, web analytics, PMO, and product development since joining Bandwidth in 2018. Mark leads a delivery team at Bandwidth focused on SIP voice products. His team delivers capabilities to the market that improve customer experience and support strategic integrations for our customers.

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