
Enterprise Communications Landscape: 2023 Report
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In today’s digital landscape, it’s hard to stand out to your customers, especially with all the other communication they’re getting daily. The solution? Text Messaging tends to be an effective channel for businesses to engage with their customers in 2022. But this channel also brings a whole new set of challenges, trends, and changes. So, how can you keep up?
In this guide, we’ll walk you through:
• The history of text messaging and where we are today
• Types of messaging and numbers
• What’s changing with business text messaging in 2022, including new fees
• Best practices and getting consent
• International business text messaging and what to look out for
• What to consider when choosing a business text messaging provider