Termination
Test basic call setup and teardown
Completed call
Ensure two-way audio in the negotiated codec
Ensure DTMF (RFC2833 or inband)
Ensure call hold and transfer negotiate properly
Ensure the call remains up for at least 1 minute
Call canceled during ringback
Test errors
Invalid number
User busy line
Test failover
Ensure all SBCs respond properly with the above tests (both Bandwidth and customer)
Test sessions/CPS for load (if possible)
Test call types
Intralata
Interlata
Toll-free out (if applicable)
Local (if applicable)
Origination
DID testing
Basic call setup and tear down
Completed call
Ensure live answer has two-way audio
Ensure IVR hears audio/DTMF properly
Ensure call hold and transfer are treated properly
Ensure voicemail rings through properly
CLID and CNAM presented properly (CNAM if applicable)
Ensure packet loss/jitter is within acceptable levels (under 2%)
Ensure a call remains up for over 1 minute
Test inbound sessions/CPS
Toll-free testing
DID testing plan, plus the following:
Ensure local (customer) call timers are set to answer a call within 25 seconds
Revalidate CICs (this may fall on Bandwidth to)
Note: Please make Bandwidth aware of any other special use cases (remote call forwarding, etc.)