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State of Messaging 2022
Article

The ultimate guide to business text messaging in 2022

Reaching consumers via text message in 2022 is a whole new ballgame, with more stringent rules and unforeseen costs. Is your business ready?
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The most helpful telephony migration guide out there
eBook

The Most Helpful Telephony Migration Guide Out There

Download this free ebook for an expert look at how to expedite your move to the UCaaS or CCaaS platform of your choice with as little disruption to day-to-day operations as possible. You’ll learn how to: Avoid downtime (and operational chaos) when migrating phone numbers to the cloud&n…
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IDC MarketScape: Worldwide Communications Platform as a Service 2021 Vendor Assessment
Research Report

IDC MarketScape 2021: Bandwidth is a Leader in Worldwide CPaaS—Again!

IDC reviewed the companies in the CPaaS space for their 2021 MarketScape, and for the second consecutive time, Bandwidth was named as a Leader. This year, they highlighted Bandwidth’s global footprint to deliver an expanded API portfolio. Over the last few years, the CPaaS (communications pl…
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Create a cohesive customer experience by uniting your communications platform
Research Report

Create a cohesive customer experience by uniting your communications platform

The customer experience is top of mind for every organization, especially those that operate a contact center; nowhere is CX success (or failure) more visible. Meeting the CX vision of your enterprise can be challenging, but by leveraging both your Unified Communications (UC) and contact cen…
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