Operator Connect gives enterprises an intuitive, yet flexible, way to manage PSTN connectivity. Main benefits of Operator Connect include:
You can easily purchase and manage voice, phone numbers, and emergency calling from the Microsoft Teams Admin Center. Unlike Direct Routing, Operator Connect doesn’t require powershell knowledge.
Shared Support SLAS
Any Operator Connect provider must be approved by Microsoft Teams, which means you can access shared Support-Level Agreements (SLAs) and a direct line to your provider’s support team.
Pure Cloud Connectivity
Operator Connect is a hosted connectivity model, which means you can go pure cloud and phase out legacy systems, like SBCs. That means less time spent maintaining on-premise equipment, and more cost efficiency in the cloud.
Depending on your Operator Connect provider, you can connect globally—wherever you have customers or employees. Don’t let limited Calling Plans hold you back.
Use Your Preferred Vendor
Keep using your existing connectivity contractors, or find a new operator that can give you the coverage and support you need.