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Hospitality communication solutions
Engage with guests wherever, whenever
Keep your customer communications up and running, even when storms ground all the flights and a stomach bug sweeps through your staff.
Turn travelers into loyal, lifelong fans
Keep guests safe during emergencies
Give emergency responders precise location information during 911 calls and notify required personnel to help maintain full compliance.
Meet customers where they are
Change of plans? No problem. With global voice and omnichannel communications tools, your guests can adapt and update their schedules without a sweat.
Make your contact center suck less
Goodbye, contact center purgatory. Global toll-free voice, connections to voice bots, caller authentication, and fraud detection let you build a global, seamless CX.
Engage loyal customers with real-time communications
Drive up- and cross-selling opportunities with personalized texting for your most loyal customers.
“It’s a comfort knowing that we have that extra network resilience, and we’re no longer tied to specific locations. We’ve also seen financial gains while moving our traffic to Bandwidth, just from dismantling our old infrastructure.”
James Broadstone
, Senior Telecom Project Engineer
The features that keep travelers on-time and happy
- Booking confirmations
- Account changes and reminders
- Travel notifications
- Transfer confirmations
- In-App Calling
- Texting via toll-free
The tools that keep guests and employees safe and satisfied
- Global toll-free with 5x redundancy
- Call verification
- Voice authentications
- Conversational AI integrations
- Advanced call routing
- UCaaS and CCaaS integrations