The support you can call on
The success of our customers is our priority. We provide a named support professional to every customer, making it easy to access our team of industry vets who are well-versed in telecom so you don’t have to be.
- Named support person to help you every step of the way
- 24/7 monitoring by our in-house Network Operations Center (NOC)
- 98% CSAT achieved by our 24/7 Technical Assistance Center (TAC)
- Industry experts that help navigate changing telecom requirements
- Clear, always available escalation paths
- Customer-driven prioritization of support tickets