Pre-built
connections to voice bots, or bring your own provider
65+
Countries with toll-free voice
24/7/365
network monitoring and detection
Pre-built
connections to voice bots, or bring your own provider
65+
Countries with toll-free voice
24/7/365
network monitoring and detection
AIBridge’s pre-built integrations to leading AI providers lets you free up your team for higher-value work, without building integrations yourself.
Easily test and deploy new AI tools in hours instead of weeks, with little development.
Refine caller and agent experiences with the flexibility to add and swap leading voice AI tools.
Reach 65+ countries and 93% of the world’s economy with a single voice provider.
Deliver the best possible CX with 5x redundant toll-free that’s constantly monitored.
Design 5-star conversations with Cognigy’s voice bot.
Easily add Google’s voice bot to your contact center IVR.
Let your customers cut right to the chase with intelligent voice bots, saving everyone time.
Optimize your most critical KPIs, from average handle time (AHT) to average abandonment rate.
Let voice bots handle the easy stuff so agents are engaged, productive, and satisfied with their work.
Improve ROI by offloading simple requests to voice bots while reducing operating expenses and lowering agent turnover.
Struggling with workforce management? No problem. Automatically scale to meet demand, and keep your customers delighted.
AIBridge gives you pre-built integrations to leading voice bot frameworks with local and toll-free numbers and WebRTC calls. Then, use your favorite text-to-speech (TTS) and speech-to-text (STT) vendor to convert voice to text (and vice versa) for NLP and NLU engines.
Create your Bandwidth endpoint with your voice bot provider of choice.
Configure your bot by registering the voice bot endpoint & STT/TTS provider in Bandwidth.
Route numbers to your virtual agent by associating numbers with Bandwidth Maestro’s visual builder.
Power your virtual agent with virtual agent logic by linking your bot to Bandwidth’s numbers!
You can drag and drop new tools, like voice bots, into your contact center call flows with Bandwidth Maestro’s Visual Builder.
Improve CSAT and reduce AHT by providing consistent, accurate responses, from helping callers find the nearest ATM to making payments and reporting lost cards.
Stop staffing shortages from leaving customers on hold. Instead, use virtual agents to automate simple tasks, from changing passwords to checking order statuses and rescheduling deliveries.
Give customers the first-class experience they deserve. Leave travel rebookings, check-ins, and upgrades to AI, with the languages and bidirectional translation you need.
Don’t stop at conversational AI. With Bandwidth Maestro, you can connect to everything your customers and bosses want.