Glossary | Bandwidth

# a b c d e f g h i j k l m n o p q r s t u v w x y z

911

911 Dashboard

10DLC

6-second billing

911 number provisioning

All-IP voice network

Application Program Interface (API)

Application-to-Person (A2P) messaging

Appointment reminders

Area Code Emergency/911 Call Routing

Automatic Location Identification (ALI)

Automatic Location Identification (ALI) database

Automatic Number Identification (ANI)

Average Handle Time (AHT)

Bandwidth phone numbers dashboard

Billing Telephone Number/Account Telephone Number (BTN/ATN)

Branded Calling

Bring Your Own Carrier (BYOC)

Bulk SMS

Call Detail Records (CDRs)

Call masking

Call recording

Call routing

Call screening

Call tracking

Call Tracking

Caller ID lookup/caller name lookup

Caller ID Name (CNAM)

Carrier Identification Codes (CIC)

Click-to-call

Cloud call/contact center

Cloud communication platform

Coder-Decoder (Codec)

Communications Platform-as-a-Service (CPaaS)

Competitive Local Exchange Carrier (CLEC)

Contact Center-as-a-Service (CCaaS)

Coordinate-based 911 routing

Customer Service Record (CSR)

Delivery Receipts (DLR) SMS

Dialed Number Identification Service (DNIS)

Digital Signal 3 (DS3)

Direct Inward Dialing (DID)

Directory assistance

Disputed porting

DTMF

Dynamic Location Routing (DLR)

Dynamic Number Insertion (DNI)

E.164

Enhanced 911 (E911)

Enhanced Voice Transit (Wholesale voice termination)

Estimated Time of Arrival (ETA) alerts

EVS 911 call routing

Federal Communications Commission (FCC)

Firm Order Commitment (FOC) & Date

Group messaging

GSM-7

Hosted SMS

HTTP Voice