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Glossary
Find definitions for Bandwidth related telecom terminology.
#
A
B
C
D
E
F
G
H
I
J
K
L
M
N
O
P
Q
R
S
T
U
V
W
X
Y
Z
#
10DLC
6 Second Billing
911
911 Dashboard
911 Number Provisioning
A
Account Notifications
All-IP Voice Network
Application Program Interface (API)
Application-to-Person (A2P)
Appointment Reminders
Area Code Emergency (911) Call Routing
Automatic Location Identification (ALI)
Automatic Location Identification (ALI) Database
Automatic Number Identification (ANI)
Average Handle Time
B
Bandwidth APIs
Bandwidth Extensible Markup Language (BXML)
Bandwidth Phone Numbers Dashboard
Bandwidth Voice & Messaging Dashboard
Billing Telephone Number/Account Telephone Number (BTN/ATN)
Bring Your Own Carrier (BYOC)
Bulk SMS
C
Call Detail Records
Call Masking
Call Recording
Call Routing
Call Screening
Call Tracking
Caller ID Lookup/Caller Name Lookup
Caller Name (CNAM)
Carrier Identification Codes (CIC)
CLEC (Competitive Local Exchange Carrier)
Cloud Call Center
Cloud Communication Platform
Coder-Decoder (Codec)
Contact Center as a Service (CCaaS)
Coordinate Based 911 Routing
CPaaS meaning & more
Customer Service Record (CSR)
D
Dialed Number Identification Service (DNIS)
Digital Signal 3 (DS3)
Directory Assistance
Disputed Porting
DLR SMS
DTMF
Dynamic Location Routing
Dynamic Number Insertion (DNI)
E
E.164
Enhanced Voice Transit - A.K.A. Wholesale Voice Termination
Estimated Time of Arrival (ETA) Alerts
EVS 911 Call Routing
F
Federal Communications Commission (FCC)
FOC (Firm Order Commitment)
G
Group Messaging
GSM-7
H
Hosted SMS
HTTP Voice
I
ILEC
Inbound Calling
Interconnection Agreement (ICA)
International Messaging
International Revenue Share Fraud (IRSF)
IVR (Interactive Voice Response)
J
Jitter
L
LATA
Latency
Least Cost Routing (LCR)
LERG
Letter of Authorization (LOA)
LIDB
Live Chat
Local Calling Area
Local Exchange Carrier (LEC)
Local Number Portability (LNP)
Local VoIP Phone Numbers
Localized CLI Presentation
Location/SIP Peer
Long Code
LRN (Location Routing Number)
LSR
M
Master Street Address Guide (MSAG)
Mean Opinion Score (MOS)
Message Callback
Messaging Application Programming Interface (API)
Microsoft Teams Direct Routing
Microsoft Teams Operator Connect
MLTS
MM4
MMS
MMSC
Mobile Originated (MO) Message
MT SMS (Mobile Terminated Messages)
Multipart Messages
N
Network Operations Center (NOC)
New Number Ordering
Next Generation 911 (NG 911)
NNID
North American Numbering Plan (NANP)
NPAC
Number Management
Number Orders
Number Portability
Number Verification
Numbering Plan Areas (NPA)
O
Omni-Channel
Origination / Inbound Calling
Over-the-Top (OTT)
P
Packet Loss
Person-to-Person (P2P)
Phone Call API / Voice Calling API
Phone Number
Phone Tree
PIDF-LO
PON (Port Order Number)
Post Dial Delay (PDD)
Primary Rate Interface (PRI)
Private Branch Exchange (PBX)
Programmable Messaging
Programmable SIM Card
Programmable Voice
PSAP
PSTN
R
Rate Center
RCS Messaging
Real-Time Communication
RespOrg
REST APIs
RLEC
Robocalling
S
Service Record (SRV Record)
Session Border Controller (SBC)
Session Initiation Protocol (SIP)
SIP Phone
SIP trunking 101
SMPP
SMS Notification
SMSC
Snapback
Snowshoeing
Softswitch
Software Development Kit (SDK)
SPAM
Standard Address Routing
Synchronized Multimedia Integration Language (SMIL)
T
TCPA
Telephone Number (TN)
Termination/Outbound Calling
Text-to-Speech (TTS)
Time Division Multiplexing (TDM)
TLS/SRTP
Toll-Free Calling
TRACED Act
U
Underlying Carrier (ULC)
Unified Communications as a Service (UCaaS)
Uniform Resource Identifier (URI)
V
Virtual Phone Number
Voice Callback
Voice over Internet Protocol (VoIP)
W
Webhook
What is Direct Inward Dialing? DID phone numbers 101
What is Enhanced 911 (E911)
What is SMS - How does it work, what kinds of messaging are there & more
Wholesale VoIP
Z
Zoom Phone Bring Your Own Carrier (BYOC)