Glossary

Find definitions for Bandwidth related telecom terminology.

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A
B
C
D
E
F
G
H
I
J
K
L
M
N
O
P
Q
R
S
T
U
V
W
X
Y
Z

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6 Second Billing

911 Number Provisioning

A

Account Notifications

All-IP Voice Network

Application Program Interface (API)

Application-to-Person (A2P)

Appointment Reminders

Area Code Emergency (911) Call Routing

Automatic Location Identification (ALI)

Automatic Location Identification (ALI) Database

Automatic Number Identification (ANI)

Average Handle Time

B

Bandwidth Extensible Markup Language (BXML)

Bandwidth Phone Numbers Dashboard

Bandwidth Voice & Messaging Dashboard

Billing Telephone Number/Account Telephone Number (BTN/ATN)

Bring Your Own Carrier (BYOC)

C

Call Detail Records

Caller ID Lookup/Caller Name Lookup

Caller Name (CNAM)

Carrier Identification Codes (CIC)

CLEC (Competitive Local Exchange Carrier)

Cloud Call Center

Cloud Communication Platform

Coder-Decoder (Codec)

Contact Center as a Service (CCaaS)

Coordinate Based 911 Routing

CPaaS meaning & more

Customer Service Record (CSR)

D

Dialed Number Identification Service (DNIS)

Digital Signal 3 (DS3)

Directory Assistance

Disputed Porting

Dynamic Location Routing

Dynamic Number Insertion (DNI)

E

Enhanced Voice Transit - A.K.A. Wholesale Voice Termination

Estimated Time of Arrival (ETA) Alerts

EVS 911 Call Routing

F

Federal Communications Commission (FCC)

FOC (Firm Order Commitment)

G

Group Messaging

H

I

Inbound Calling

Interconnection Agreement (ICA)

International Messaging

International Revenue Share Fraud (IRSF)

IVR (Interactive Voice Response)

J

L

Least Cost Routing (LCR)

Letter of Authorization (LOA)

Local Calling Area

Local Exchange Carrier (LEC)

Local Number Portability (LNP)

Local VoIP Phone Numbers

Localized CLI Presentation

Location/SIP Peer

LRN (Location Routing Number)

M

Master Street Address Guide (MSAG)

Mean Opinion Score (MOS)

Message Callback

Messaging Application Programming Interface (API)

Microsoft Teams Direct Routing

Microsoft Teams Operator Connect

Mobile Originated (MO) Message

MT SMS (Mobile Terminated Messages)

Multipart Messages

N

Network Operations Center (NOC)

New Number Ordering

Next Generation 911 (NG 911)

North American Numbering Plan (NANP)

Number Management

Number Portability

Number Verification

Numbering Plan Areas (NPA)

O

Origination / Inbound Calling

Over-the-Top (OTT)

P

Person-to-Person (P2P)

Phone Call API / Voice Calling API

PON (Port Order Number)

Post Dial Delay (PDD)

Primary Rate Interface (PRI)

Private Branch Exchange (PBX)

Programmable Messaging

Programmable SIM Card

Programmable Voice

R

Real-Time Communication

S

Service Record (SRV Record)

Session Border Controller (SBC)

Session Initiation Protocol (SIP)

SIP trunking 101

SMS Notification

Software Development Kit (SDK)

Standard Address Routing

Synchronized Multimedia Integration Language (SMIL)

T

Telephone Number (TN)

Termination/Outbound Calling

Text-to-Speech (TTS)

Time Division Multiplexing (TDM)

Toll-Free Calling

U

Underlying Carrier (ULC)

Unified Communications as a Service (UCaaS)

Uniform Resource Identifier (URI)

V

Virtual Phone Number

Voice over Internet Protocol (VoIP)

W

What is Direct Inward Dialing? DID phone numbers 101

What is Enhanced 911 (E911)

What is SMS - How does it work, what kinds of messaging are there & more

Z

Zoom Phone Bring Your Own Carrier (BYOC)