Glossary

Find definitions for Bandwidth related telecom terminology.

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9-1-1 Dashboard

9-1-1 Number Provisioning

A

Account Notifications

All-IP Voice Network

Application Program Interface (API)

Application-to-Person (A2P)

Appointment Reminders

Area Code Emergency Call Routing

Automatic Location Identification (ALI)

Automatic Location Identification (ALI) Database

Automatic Number Identification (ANI)

B

Bandwidth Extensible Markup Language (BXML)

Bandwidth Phone Numbers Dashboard

Bandwidth Voice & Messaging Dashboard

Billing Telephone Number/Account Telephone Number (BTN/ATN)

C

Caller Name (CNAM)

Calling ID Lookup/Caller Name Lookup

Carrier Identification Code (CIC)

Cloud Communication Platform

Cloud Contact Center

Coder-Decoder (Codec)

Communications API

Communications Platform as a Service (CPaaS)

Competitive Local Exchange Carrier (CLEC)

Contact Center as a Service (CCaaS)

Coordinate Based 9-1-1 Routing

Customer Experience

Customer Service Record (CSR)

D

Dialed Number Identification Service (DNIS)

Digital Signal 3 (DS3)

Direct Inward Dialing (DID)

Directory Listing/Directory Assistance (DL/DA)

Disputed Porting

DLR/Delivery Receipt

Dual-Tone Multi-Frequency (DTMF)

Dynamic Location Routing

Dynamic Number Insertion (DNI)

E

Enhanced 911 (E911)

Estimated Time of Arrival (ETA) Alerts

EVS 9-1-1 Call Routing

F

Federal Communications Commission (FCC)

Firm Order Commitment (FOC)

G

Group Messaging

H

Hosted Messaging

I

Inbound Calling

Incumbent Local Exchange Carrier (ILEC)

Interactive Voice Response (IVR)

Interconnection Agreement (ICA)

International Messaging

J

L

Least Cost Routing (LCR)

Letter of Authorization (LOA)

Line Information Database (LIDB)

Local Access and Transport Area (LATA)

Local Exchange Carrier (LEC)

Local Exchange Routing Guide (LERG)

Local Number Portability (LNP)

Local Routing Number (LRN)

Local Service Request (LSR)

Location/SIP Peer

M

Mean Opinion Score (MOS)

Messaging Application Programming Interface (API)

Messaging Callback

Mobile Originated (MO) Message

Mobile Terminated (MT) Message

Multimedia Messaging Service (MMS)

Multimedia Messaging Service (MMS) API

Multimedia Messaging Service Center(MMSC)

Multipart Messages

N

Network Operations Center (NOC)

New Number Ordering

Next Generation 911 (NG 911)

Number Management

Number Planning Area (NPA) and NXX

Number Portability

Number Portability Administration Center (NPAC)

O

Origination / Inbound Calling

Over-the-Top (OTT)

P

Person-to-Person (P2P)

Phone Call API / Voice Calling API

Port Order Number (PON)

Post Dial Delay (PDD)

Presence Information Data Format Location Object (PIDF-LO)

Primary Rate Interface (PRI)

Private Branch Exchange (PBX)

Programmable Messaging

Programmable Voice

Public Safety Answering Point (PSAP)

Public Switched Telephone Network (PSTN)

R

Responsible Organization (RespOrg)

Rich Communication Services (RCS)

Rural Local Exchange Carrier (RLEC)

S

Service Record (SRV Record)

Session Border Controller (SBC)

Session Initiation Protocol (SIP)

Short Message Peer-to-Peer (SMPP)

Short Message Service (SMS)

Short Message Service Center (SMSC)

Software Development Kit (SDK)

Standard Address Routing

T

Telephone Consumer Protection Act (TCPA)

Telephone Number (TN)

Termination/Outbound Calling

Text-to-Speech (TTS)

Time Division Multiplexing (TDM)

Toll-Free Calling

U

Underlying Carrier (ULC)

Unified Communications as a Service (UCaaS)

Uniform Resource Identifier (URI)

V

Virtual Phone Number

Voice over Internet Protocol (VoIP)

W

Web Real-Time Communication (WebRTC)