Glossary

Find definitions for Bandwidth related telecom terminology.

#

6 Second Billing

911 Number Provisioning

A

Account Notifications

All-IP Voice Network

Application Program Interface (API)

Application-to-Person (A2P)

Appointment Reminders

Area Code Emergency Call Routing

Automatic Location Identification (ALI)

Automatic Location Identification (ALI) Database

Automatic Number Identification (ANI)

B

Bandwidth Extensible Markup Language (BXML)

Bandwidth Phone Numbers Dashboard

Bandwidth Voice & Messaging Dashboard

Billing Telephone Number/Account Telephone Number (BTN/ATN)

Bring Your Own Carrier (BYOC)

C

Call Detail Records

Caller ID Lookup/Caller Name Lookup

Caller Name (CNAM)

Carrier Identification Codes (CIC)

CLEC (Competitive Local Exchange Carrier)

Cloud Call Center

Cloud Communication Platform

Coder-Decoder (Codec)

Contact Center as a Service (CCaaS)

Coordinate Based 911 Routing

Customer Service Record (CSR)

D

Dialed Number Identification Service (DNIS)

Digital Signal 3 (DS3)

Directory Assistance

Disputed Porting

Dynamic Location Routing

Dynamic Number Insertion (DNI)

E

Enhanced 911 (E911)

Estimated Time of Arrival (ETA) Alerts

EVS 911 Call Routing

F

Federal Communications Commission (FCC)

FOC (Firm Order Commitment)

G

Group Messaging

H

I

Inbound Calling

Interconnection Agreement (ICA)

International Messaging

International Revenue Share Fraud (IRSF)

IVR (Interactive Voice Response)

J

L

Least Cost Routing (LCR)

Letter of Authorization (LOA)

Local Calling Area

Local Exchange Carrier (LEC)

Local Number Portability (LNP)

Local VoIP Phone Numbers

Location/SIP Peer

LRN (Location Routing Number)

M

Master Street Address Guide (MSAG)

Mean Opinion Score (MOS)

Message Callback

Messaging Application Programming Interface (API)

Mobile Originated (MO) Message

MT SMS (Mobile Terminated Messages)

Multipart Messages

N

Network Operations Center (NOC)

New Number Ordering

Next Generation 911 (NG 911)

North American Numbering Plan (NANP)

Number Management

Number Portability

Number Verification

Numbering Plan Areas (NPA)

O

Origination / Inbound Calling

Over-the-Top (OTT)

P

Person-to-Person (P2P)

Phone Call API / Voice Calling API

PON (Port Order Number)

Post Dial Delay (PDD)

Primary Rate Interface (PRI)

Private Branch Exchange (PBX)

Programmable Messaging

Programmable SIM Card

Programmable Voice

R

Real-Time Communication

S

Service Record (SRV Record)

Session Border Controller (SBC)

Session Initiation Protocol (SIP)

Software Development Kit (SDK)

Standard Address Routing

Synchronized Multimedia Integration Language (SMIL)

T

Telephone Number (TN)

Termination/Outbound Calling

Text-to-Speech (TTS)

Time Division Multiplexing (TDM)

Toll-Free Calling

U

Underlying Carrier (ULC)

Unified Communications as a Service (UCaaS)

Uniform Resource Identifier (URI)

V

Virtual Phone Number

Voice over Internet Protocol (VoIP)

W

Z

Zoom Phone Bring Your Own Carrier (BYOC)