Packet Loss

Packet Loss refers to the failed transmission of data across a data network. The causes of failed transmission include, if the amount of data being transmitted exceeds network capabilities, improper software configurations, or failing hardware. Packet Loss is frequently seen as a sign of poor phone call quality and happens when a packet of data is lost in the transfer from one caller to another. When packet loss occurs, the call recipient may hear drop-ins and outs during a voice call.

Where We Talk About Packet Loss

On our site

• Bandwidth Voice Services
• Hello! Can you hear me now? What network parameters affect voice quality in VoIP
• May Product Updates: Expanded Coverage, Expanded Voices

In our downloads

• Bandwidth Network Services Overview
• How to Choose a SIP Provider
• Voice Conferencing

Terms Related to Packet Loss

• Jitter
• Latency
• Voice Over Internet Protocol (VoIP)

Our lawyers have asked us to remind you that, in the event of any conflict between these defined terms and the defined terms included in any agreement between you and Bandwidth, the agreement controls.

“Bandwidth” refers to Bandwidth Inc. and/or Bandwidth.com CLEC, LLC.