tools & services

Caller ID management

Add real-time caller ID on origination calls powered by Bandwidth. Ensure your customers know who’s calling, because when it comes to voice calls, everybody should know your name.

The CNAM specifics

When your customers’ phones ring, they want to know who’s calling. CNAM (which stands for Caller ID Name) is a component of caller ID. When you enable it, a CNAM lookup dips into a database full of caller ID information to display that info at the time of call. When you add CNAM, you help your customers manage expectations and elevate your own brand experience.


CNAM through Bandwidth gives your business big value in a lot of ways. And if you haven’t written your names and numbers to LIDB (the Line Information Database that CNAM dips into), we can help with that too. That way your customers’ info will be there – ready to be dipped and displayed. We make it easy to add, change, or delete entries through the use of our web portal, or API.

  • Deliver real-time caller ID to your customers
  • Experience CNAM setup and support from our world-class customer service team
  • Add a personal touch to your sales calls
  • Minimize missed calls and time lost to spam calls
  • Get CNAM lookup on any phone number, even if it’s not a Bandwidth one
  • Enable through SIP-based protocol or REST API

Next-level support

The benefit of getting CNAM through Bandwidth is that you get to work with Bandwidth. Not only do you get the convenience of consolidating your services, you get access to our world-class customer support team. Experience the ease of set up and the responsive support you need.