Fight fraud with Pindrop
The power of Bandwidth + Pindrop
Simplify voice authentication with Bandwidth
Protect your customers and business from fraud with best-in-class authentication solutions.
Stop asking customers for their mothers’ maiden names and decrease customer frustration with passive authentication.
Prevent loss from fraudsters, free up your agent resources for revenue-generating operations, and cut on-prem investments.
Connect voice and data intelligence across your call flows with Bandwidth’s 5x redundant network.
Let verified customers self-serve in the IVR, so contact center agents can focus on escalation and resolution.
Bandwidth Maestro™ lets you add Pindrop and other third-party tools to your CX flows, without lifting a finger.
Don’t sacrifice cloud functionality for on-prem security and software with granular, direct-to-carrier control.
Prevent fraudsters from enrolling and gathering customer data on both the IVR and agent legs.
Two fraud-fighting solutions. One integration.
Bridge the gap between your contact center and Pindrop’s solution with toll-free media forking—all with Bandwidth Maestro’s carrier-level integration.
Designed for your cloud future
Can’t complete your contact center’s move to the cloud without mission-critical voice authentication and anti-fraud solutions? Our carrier-level integration with Pindrop may be right for you if you’re:
- Phasing out your on-prem contact center equipment and don’t have a cloud-based voice authentication replacement
- Moving communications to the cloud, but don’t know what CCaaS platform you need
- Using Genesys Cloud CX or Five9 to power your contact center
- Operating a contact center in a highly-regulated industry like insurance, personal finance, or healthcare
- Unbundling your contact center telephony through the BYOC model with Bandwidth
Wave goodbye to fraud and on-prem equipment
*Statistic from Pindrop Passport. **Statistic from Pindrop Protect.