Webinar
Cloud Comms London
March 12, 2024
London, UK
IT leaders have spoken, and their commitment is clear:
this year’s all about quality, the cloud, and improving user experiences.
Quality and reliability are the top challenges of IT leaders in 2024. Whether for internal or external communications, your peers want tools that won’t keep them up at night.
Most respondents have some cloud-based communications in their stack. Carrier integrations are more critical than ever to close cloud integration gaps for much-needed functionality.
CX leaders are finally implementing generative AI solutions like virtual agents to improve customer conversations. Meanwhile, UCaaS platforms using AI/ML to differentiate themselves face an uphill battle.