Bandwidth + Bland
Voice AI agents, backed by a carrier-grade network
Bland builds enterprise voice AI agents that handle inbound and outbound calls. Bandwidth supplies the network underneath: your numbers, global reach, and the reliability a live conversation needs. Connect the two over SIP and keep your contact center stack as it is.
Keep the numbers you have
Your customers keep dialing the same numbers. Port them to Bandwidth or order new ones, then route calls to Bland agents over SIP.
Stay up when your stack doesn’t
Calls route to your AI at the carrier layer. If your contact center platform has an outage, your voice AI can still pick up.
Hand off to a human
When a caller needs a person, Bland transfers the call to your contact center over SIP.
Global reach and reliability
Why run Bland on Bandwidth
Voice AI only works if the call quality holds up. We own and operate our network, so there are fewer hops between your caller and your agent.
- One place for numbers, porting, and routing: Manage everything in the Bandwidth App.
- Independent failover: Your AI call path doesn’t depend on your contact center platform.
- Room to change later: Swap or add AI providers at the carrier layer without a rebuild.
How it works
Set up your Bandwidth account
Create a SIP endpoint and credentials in the Bandwidth App.
Route your number to Bland
Point your Bandwidth number at your Bland agent.
Connect in Bland
Add your Bandwidth details to a SIP trunk in Bland, and your agent can start taking and placing calls.
Ready to put voice AI on your Bandwidth numbers?
Talk to our team about connecting Bland to your stack.
Frequently Asked Questions
Bandwidth and Bland have tested this integration on the Bandwidth network, and have published clear documentation for configuration.
Yes. Port them to Bandwidth or order new ones, then route them to Bland agents over SIP.
Routing happens at the carrier layer, so calls can still reach your Bland agents.
Yes. Bandwidth has verified integrations with a growing list of AI providers, so you can start with one that’s already been tested on our network. You can also bring your own AI. Any platform that supports SIP, media streaming, or WebRTC can connect to your Bandwidth numbers. See our conversational AI page to learn more.