Bandwidth Integrations

Power your preferred apps with rock-solid comms

Take control of your communications with the carrier offering the most direct-to-carrier integrations in the world to industry-leading tools across UCaaS, CCaaS, conversational AI, and voice authentication:

  • Industry-leading UCaaS platforms
  • The best CCaaS platforms out there
  • Conversational AI with turnkey connectivity into your CCaaS
  • Trust services including number reputation management

Talk to us about custom stacks

What is Bring Your Own Carrier?

BYOC (Bring Your Own Carrier) allows businesses to choose their own telecom provider for voice, messaging, and emergency services instead of relying on the default carrier bundled with a communications platform.

You get to:

  • Pick your own carrier for voice, messaging, and emergency services
  • Plug into your preferred UC/UCaaS and CCaaS
  • Get greater flexibility and control over costs

What are the benefits of BYOC for businesses?

Scale easily

Grow to 6 countries or 65, knowing you have full control over your call quality.

Save costs

Experience cost savings that 58% of IT leaders report as the top benefit of BYOC.

Transform CX

Design your call flows the way that best serves your customers with greater control and flexibility.

Simply cloud

Make your move to and around the cloud painless with a cloud-native carrier.

Enterprise integrations with Bandwidth’s Maestro™ platform

Modernize your enterprise communications without the heavy lifting. With more direct-to-carrier integrations than any other provider, these pre-built connections unlock the power of choice with the ease of a single platform.

Operator Connect
for Microsoft Teams

Integrate seamlessly with Operator Connect to simplify your employee communications.

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Direct Routing
for Microsoft Teams

Connect to the PSTN with Direct Routing for voice, emergency, and messaging through one partner.

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SIP Link
for Google Voice

Scale your Google Voice offerings with confidence and security.

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Webex Calling

Get more from your Webex Calling setup with connectivity for Cloud Connect and Local Gateway.

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Webex Contact Center

Enhance your contact center’s resiliency and flexibility by integrating with Webex.

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Genesys Cloud CX

Upgrade your Genesys contact center to increase redundancy, connectivity, and savings.

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Zoom Phone

Integrate Zoom Phone to uncover additional flexibility, reliability, and enterprise-grade support.

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Zoom Contact Center

Connect to the PSTN for improved reach, flexibility, and redundancy in your Zoom contact center.

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Five9

Streamline, secure, and simplify your Five9 contact center with redundant network connectivity.

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Pindrop

Keep your business secure and fight fraud with Pindrop Protect and Pindrop Passport

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Cognigy AI Agent

Integrate a Cognigy AI Agent seamlessly into your call flow and upgrade your customer experience.

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Dialogflow CX or ES

Leverage Google’s voice bot capabilities to modernize your customer experience.

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911 Location

Customize your emergency services end-to-end with 911 Secure, 911inform, and 9Line location management.

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BYOC with Bandwidth puts you in command

Pick how you want to BYOC with us

UCaaS

Streamline your unified communications with Bandwidth’s award-winning integrations for Microsoft Teams, Zoom Phone, Webex Calling, and Google Voice.

CCaaS

Take your contact center to the next level with CCaaS integrations for Genesys Cloud CX, Five9, Webex Contact Center, and Zoom Contact Center.

Voice authentication

Increase your contact center’s security with Bandwidth’s Pindrop integration for fraud protection.

Conversational AI

Replace your IVR with conversational AI using Bandwidth’s Conversational AI Integrations to Cognigy, Dialogflow, and more coming soon (Kore.ai and Omilia).

“I still recall my first meeting with the Bandwidth team. It was a thirty minute meeting—first 15 minutes were “this is what I want,” and last 15 minutes were “here’s a document, here’s your test account, go for it.” And in the next 45 minutes, my lines were really hot. Integration was done with the Bandwidth platform—and we are not going back to any of those carriers ever again.”
Vipin Kalra, Lead Engineer, Collaboration & Contact Center