Integrations
Enterprise integrations
Take control of your communications with connections to industry-leading tools across UCaaS, CCaaS, conversational AI, and voice authentication.
UCaaS
Streamline your unified communications with Bandwidth’s award-winning integrations for Microsoft Teams, Zoom Phone, Webex Calling, and Google Voice.
CCaaS
Take your contact center to the next level with CCaaS integrations for Genesys Cloud CX, Five9, Webex Contact Center, and Zoom Contact Center.
Voice authentication
Increase your contact center’s security with Bandwidth’s Pindrop integration for fraud protection.
Conversational AI
Replace your IVR with conversational AI using Bandwidth’s AIBridge integrations to Cognigy, Dialogflow, and more coming soon (Kore.ai and Omilia).
Current Integrations with Bandwidth’s Maestro™ Platform
Modernize your enterprise communications without the heavy lifting. With more direct bring your own carrier (BYOC) integrations than any other provider, these pre-built connections unlock the power of choice with the ease of a single platform.
Operator Connect
for Microsoft Teams
Integrate seamlessly with Operator Connect to simplify your employee communications.
Direct Routing
for Microsoft Teams
Connect to the PSTN with Direct Routing for voice, emergency, and messaging through one partner.
Webex Calling
Get more from your Webex Calling setup with connectivity for Cloud Connect and Local Gateway.
Webex Contact Center
Enhance your contact center’s resiliency and flexibility by integrating with Webex.
Genesys Cloud CX
Upgrade your Genesys contact center to increase redundancy, connectivity, and savings.
Zoom Phone
Integrate Zoom Phone to uncover additional flexibility, reliability, and enterprise-grade support.
Zoom Contact Center
Connect to the PSTN for improved reach, flexibility, and redundancy in your Zoom contact center.
Five9
Streamline, secure, and simplify your Five9 contact center with redundant network connectivity.
Pindrop
Keep your business secure and fight fraud with Pindrop ProtectⓇ and Pindrop PassportⓇ
Cognigy AI Agent
Integrate a Cognigy AI Agent seamlessly into your call flow and upgrade your customer experience.
Dialogflow CX or ES
Leverage Google’s voice bot capabilities to modernize your customer experience.
Coming soon
Kore.AI XO
Seamlessly connect with Kore.ai to build intelligent call flows.
Coming soon
Omilia
Connect your call flows to advanced voice AI with this integration for Omilia.
Trusted by leaders and innovators
-
“I still recall my first meeting with the Bandwidth team. It was a thirty minute meeting—first 15 minutes were “this is what I want,” and last 15 minutes were “here’s a document, here’s your test account, go for it.” And in the next 45 minutes, my lines were really hot. Integration was done with the Bandwidth platform—and we are not going back to any of those carriers ever again.”
Vipin Kalra Lead Engineer, Collaboration & Contact Center
-
“Before moving to the cloud, bringing on a new center online could easily take about three to six months. Now we can do it in a matter of weeks, and now we’re just simply an API hook away from doing anything we want to do.”
Joe DeLuca Sr. Voice Contact Center & Collaboration
-
One thing we pride ourselves on is the speed and velocity… what I see that Bandwidth has done magically—I go to your portal, click a few buttons, get my service up-and-running.
TVS Tiruthani Zoom Phone Product Management
