Bandwidth Maestro™

Take command of your enterprise communications

Bandwidth’s enterprise-grade CPaaS gives you platform-agnostic connectivity and control across your unified communications and contact center ecosystem.
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Building your best-in-class CX stack has never been easier, whether you’re…

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On-premise

Get platform-agnostic, IP-based SIP trunking so you can connect to Bandwidth now, and migrate down the road (if at all).

 

Available for:

  • SIP trunking
  • Emergency services
  • Number management

Best-in-class communications, whether you’re on-prem, hybrid, or pure cloud

Tell us where you’re going, and we’ll lead you there.

For contact center leaders

Migrate without CX disruption

Stay in control of your customer experience during your journey to the cloud with direct-to-carrier integrations to leading platforms.

Drag-and-drop call flows

Easily create complex call flows with our no-code visual builder, advanced call routing, and integrations with leading platforms.

Test and swap AI tools

Connect the industry’s best conversational AI tools to your contact center with pre-built connections or bring your own TTS/STT provider.

Protect your customers and brand

Add spoof detection, fraud risk analysis, and voice authentication to reduce unneeded friction and protect customer data.

Improve agent and customer experiences

Make your agents and customers happy with access to high-quality voice, conversational AI, and intuitive authentication.

For unified communications leaders

Cloud-to-cloud migrations

Unify your enterprise’s voice, messaging, and emergency with a platform-agnostic communications cloud.

Solve emergency compliance

Our emergency solutions are Microsoft-certified and give you the tools to manage compliance with confidence.

Connect your global workforce

Simplify vendor management with an owned-and-operated network directly connected to the PSTN in 65+ countries.

High-quality voice calling

Resilient, redundant SIP trunking gives your employees crystal-clear connections.

Make employees happy

Power your best-in-class employee communications solutions at scale with SIP, emergency, and messaging for your UCaaS platforms.

For infrastructure leaders

Platform-agnostic connectivity

Make all your internal stakeholders happy with all-IP PSTN replacement that works with the rest of your tech stack.

Happy porting in 65+ countries

Access millions of numbers and industry-leading number management tools in one global dashboard.

Directly connected where it matters

Power calling with an owned-and-operated network directly connected to the PSTN in 65+ countries.

97% Customer Satisfaction (CSAT)

Global enterprises trust us for our white-glove, 24/7/365 customer service, and clear escalation paths.

See how easy it is to get started

  • “Bandwidth has given us more flexibility over the future of our telephony with Direct Routing for Microsoft Teams.”

  • “In the past, we used nine different carriers to power our contact center operations globally. Bandwidth alone was able to get us direct PSTN replacement for the vast majority of the world.”

  • “Bandwidth Maestro is truly an innovative enterprise-class voice platform that, with Cognigy.AI, will make conversational and generative AI more accessible.”

Don’t get left in the (on-premise) dust

FAQs