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Finance

Communication tools that pay off

More than 75% of the U.S. population uses some form of digital payment1. Make it easy for you and your customers to communicate when, where, and how you want with Bandwidth’s secure messaging, voice, and authentication tools.

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Create invincible, personalized customer relationships with Bandwidth

Nobody speaks financial communications like Bandwidth. The world’s leading finserv & fintech organizations choose us to solve telecomplexity.

  • Powering personalized messaging, notifications, and in-app calling for digital banking
  • Providing a secure, omnichannel CX with authentication integrations and APIs
  • Understanding message deliverability, call quality, and other insights
  • Moving your contact center and unified communications to the cloud without disruption

Delight your users with messaging, notifications, and in-app calling

Informed customers are happier customers—especially when it comes to their finances. Keep your users on top of their money with APIs to automate:

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Account updates

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Payment receipts

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Fraud alerts

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Transfer confirmations

Build trust in your financial experiences

Secure your CX with channel-wide security and authentication tools. Our carrier-level integrations and communication APIs are ISO 27001 certified. So, you AND your customers can feel confident in the experiences you work hard to create for them.

Make your CX investments pay off with our proven playbooks

Capture global ROI in the cloud

Your contact center is where your best and worst customer experiences happen. Did you resolve issues, or make more? Improve your customer and employee experiences with global BYOC integrations, disruption-free migrations, and resilient, redundant Toll-Free Voice reaching over 90% of the world’s GDP.

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It’s your CX stack, build it your way

Using tools like IVR, chatbots, voice biometrics, and sentiment analysis? You should be. With a universal communications platform like ours, you can weave together each piece of your CX puzzle in the cloud. Satisfy your customers, bosses, and agents. Trust us—it’s priceless. 😉

Reach your customers when it matters with SMS, voice, and in-app calling

We’re so privacy-savvy, the world’s leading financial institutions trust us to keep their communications safe and running smoothly. Plus, our team of regulatory, porting, and integration experts speak telecom, so you don’t have to.

At Bandwidth, we’ve…

  • Helped a leading point-of-sale platform scale messaging and improve deliverability for SMS receipts
  • Migrated a Fortune 200 bank’s contact center to Genesys and integrate with voice bio-authentication provider Pindrop

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SendTo Announcement

Alianza Partnership

Pindrop Integration