Why customers make the Sinch® switch
Platform over portals
At Bandwidth, we’ve tied all our solutions together into one unified experience for you.
We’ve built reliable, enterprise-grade communications—all delivered by a single universal platform, creating one seamless journey, no matter how many of our solutions you choose. When looking for a comms partner, Bandwidth and Sinch provide different experiences. Here are three stats that get customers switching:
Bandwidth vs. Sinch:
Experience the difference
Feature | Bandwidth | Sinch |
|---|---|---|
| Network reliability |
| Relies on a mix of owned and acquired networks |
| Global reach |
| Sinch provides voice services in 25 countries |
| Customer support |
| Support sits over various business lines united through multiple acquisitions |
| Platform experience | Cohesive experience with even greater unification underway | Multiple portals to sign in to different services, increasing service complexity |
| Pricing | Competitive pricing | Competitive pricing |
| Carrier insights | Real-time voice & messaging insights straight from the carrier | Limited insight capability is available |
| Integrations | Most direct-to-carrier integrations in the world leading to UCaaS and CCaaS platforms | Offers some BYOC integrations leading to UCaaS and CCaaS platform |
Global Messaging
Scale with enterprise-grade throughput, strategic insights, hands-on support, and global coverage.
Customer support
Connect directly to expertise from real humans who get it. Bandwidth understands both the tough stuff and the tech stuff.
Voice
Connect customers around the world with reliable, quality Origination, Termination, and Toll-Free.
Emergency calling
Automate smarter, safer, and simpler emergency services across 40 countries and territories via a single API.
Sinch® is a registered trademark of Sinch AB, and is unaffiliated with Bandwidth.
FREE onboarding support
Onboarding support for new customers is included for FREE as a part of Bandwidth’s Signature Support!
