Quick Guide
Embed communications in your apps
It’s not magic. It’s APIs.
Bandwidth’s voice, messaging, authentication, and click-to-call APIs help businesses stay in touch with customers, patients, and opted in users at the tap of a button.
For radically reliable communications and better support
Go with the partner you’ll never outgrow
We’re continually building capacity, so you can scale with us into the future.
Not just about the software
Our Tier 1 owned network gives you carrier-direct pricing on voice services.
Support worth writing home about
Our technical support teams are here around the clock. Their expertise = your higher deliverability rates.
“When you’re doing the kind of critical communication we are, you need a partner that actually feels the same level of dedication. Ultimately, that’s what drew us to Bandwidth.”
Pamela LaPine
, President & CEO
Use cases
Leverage a smarter API platform to create communication flows
Authentication
Keep users’ information safe and secure with our user-friendly 2-factor authentication API.
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SMS Surveys
Make life easier for your customer support team, and get important insights with surveys.
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Alerts & Notifications
SMS is the perfect channel for timely, important alerts and notifications.
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IVR
Answer your customers’ questions faster. Our IVR solutions help improve both agent and customer experience.
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Call tracking
Our voice & number management APIs automate your ability to track and deliver critical insights from phone calls.
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Click-to-call
Embed calling in your apps for barrier-free customer experience, clear agent visibility, and cost savings over toll-free.
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Tour the API product suite
Call on all-star support as you scale
Bandwidth’s team of experts is here 24/7/365 to help you get your calls and messages go through. And in addition to our built-in signature support, premium options let you choose the level of predictive support your company needs. There’s a reason we’re known for having the best customer service in the business!
Hiplink’s consumer usage grew 172% in the year after switching to Bandwidth.
See how customers are using Bandwidth’s communication APIs
Read the storyNoonlight uses Bandwidth’s Emergency API to get data displayed to the 911 operator with zero work or technology upgrades at the PSAP, the potential to accelerate response, and full control of what was displayed on the call taker’s screen.
Read the storyMEA Financial is a provides software solutions for banks and credit unions across the U.S. To streamline their tech stack, they chose Bandwidth for both voice and messaging services.
Read the storyHiplink is a global software company that serves hospitals, clinics, first responders, and public safety by delivering critical alerts to the right devices
Watch the storyWeave uses Bandwidth’s to help connect their customers by unifying their communications.
Learn more about Communication APIs
Webinar
2023 State of Business Messaging
Quick Guide
