Reverb
November 10 / 10:30 AM EST
Snapback is the action of porting a number back to its source carrier. For example, assume that a TN ports from carrier A to B. Immediately after, the customer realizes they aren’t prepared to take the number and needs to immediately request a snap back to move the number back to carrier A. Carrier A is not obligated to honor the snap back; some will not.
If a customer believes a number has ported without valid authorization, the Bandwidth LNP team works with the other carrier to make a determination of the validity of the request and, if the port was not authorized, return the number as quickly as possible.
Bandwidth can provide port-out notifications so that customers are able to review and validate telephone numbers that have been ported out by end users.