Glossary

Phone Tree

A phone tree refers to a menu presented to callers in order to navigate them in their preferred direction. A common example includes: press “1” for sales, “2” for customer support, etc.

How Bandwidth is Involved with Phone Tree

Bandwidth has an owned and operated network to support delivering enterprise-grade inbound calling, including toll-free, for phone tree providers.

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Bandwidth is a cloud-ready voice, messaging, and 911 provider. We're the only API platform provider that owns a Tier 1 network, giving users better quality, rates, and control.

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